蔡治承 Fox Tsai

More than two years of experience in account management and customer development. 

Project management and cross-departmental communication skills. 

Good at grasping market trends and flexible thinking.   

 [email protected]   0970395916

Work Experience

Shopee Taiwan, Key Account Management Planner, Aug 2020 ~ Oct 2021

• Key account management, supporting the fashion brand Levi's and EDWIN to achieve GMV.

• Assist clients in planning platform online events and marketing campaigns.
• Manage long tail sellers, Helping sellers grow more than 60% YOY for three consecutive months.

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Shopee Taiwan, Food Delivery Incubator, Dec 2019 ~ Aug 2020

• Incubating more than 300 restaurants in Shopee food delivery, and teaching operation platform using.

• Cross-departmentally cooperate to create food delivery internal working SOP

• Associate with business development partners to complete the contract.

• Persuade the seller to participate in the economic relief package and promotion. 

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Shopee Taiwan, Incubation Planner, Sep 2019 ~ Dec 2019

• Co-sponsor the seller's lecture and audit the shop of new mall sellers.

• Manage the data and employee accesses in Salesforce, report the bug, and create the ticket.
• Use the Salesforce Connector to automatically update data and provide cross-departmental use
• Plan the batch establishment of the sales lead.

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Leading Experience

Shopee Welfare Committee

• 2021 Shopee Year-End Party, Event General Coordinator, Be responsible for overall budget planning and activity coordination.
• Shopee Family Day, Be responsible for output production and Event Coordinator
• Shopee Limbo Rock contest, Event General Coordinator, Be responsible for event planning and event hosting
• Shopee Voice Online singing contest, assist in event planning and event hosting

Education

National Chengchi University, bachelor's degree, Economics, 2015 ~ 2019

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Skills


language

Mandarin Chinese (Native) 

English (Fluent)  TOEIC 930


Software

Excel (Pivot & Vlookup)
Powerpoint

Salesforce

Spark AR

Illustrator


Certification

Google Analytics certification

Google Ads certification

Google Digital Garage

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