Lavallette Erica
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Work Experience
Store Manager • LUXURY CAR CENTER
September 2015 - May 2019
Motivate and coach employees to meet service, sales,
and repair goals.
Create and modify employee schedules with service
levels in mind.
Recruit and hire top mechanics, service advisors, and
sales people.
Maintain detailed logs and reports of services
performed, profit, and budget information.
Help out in sales and repair areas as needed and
maintain comprehensive current knowledge of
operations.
Store Manager • JAPAN CAR CENTER
September 2014 - September 2015
Answered customer questions and resolved service
issues in a timely manner.
Diagnosed customer issues by asking probing questions
and write up repair orders.
Ordered supplies and kept inventory at optimal levels.
Coordinated equipment repairs and maintenance.
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Highlights
Results-oriented
Revenue generation
Business development
Effective marketing
Organisational capacity
Operability and
commitment
Ability to motivate staff
and maintain good
relations
Resistance to stress
Good manners
Education
Apr 2018 - Jan 2020
Technical Institute
Bachelor of Science : Automotive
Skills
Languages
- Ability To Motivate
- Motivate
- Demonstrated Ability
- Leadership
- Asking Probing Questions
- Business Development
- Revenue Generation
- Comprehensive
- Commitment
- Marketing
- Chinese - Native
- English - Professional
