Nai-Cheng Hou
· 0930-972-838 · [email protected]
About Me
I worked for Taiwan's third-biggest maritime company, Wan Hai Lines. During my time being a sales representative, I was able to raise the client base by 16% and also increased the price by 70%. When I left my position In Wan Hai, I was in charge of several lines in the Line Management Unit. During that time I increased the loading rate by 17% and the revenue was also increased by 10%.
Work Experiences
Line controller
Wan Hai Lines LTD. • Dec. 2021 - Feb. 2023
Job Description
1. Monitoring vessels' movement, loading factors, space control, and marketing planning.
2. Interdepartmental coordination and overseeing overseas branch offices.
3. Working with business partners to gain mutual benefits and to protect our interests.
Achievement
1. In charge of five different Lines; most colleagues were in charge of three Lines.
2. Increase the loading rate by 16%, and the revenue was increased by 10%.
Sales Representative
Wan Hai Lines LTD. • Apr. 2019 - Dec. 2021
Job Description
1. Actively manage and grow sales with customers.
2. Coordinate internal support from all departments to provide better customer service.
3 Provide regular feedback to view account performances, market conditions, and competition.
Achievement
1. Raised the client base by 16%.
2. Increased the price by 70%.
3. Won back a major client who refused to use our services for the past decade.
Education
I-Shou University
· Department of Applied English
Languages
· Chinese (Native)
· English (Business)
- TOEIC 820
Skills
· Communication
· Microsoft Office
· Sales & Customer service
