Sales in Fubon Life Insurance, Nov 2020 - Feb 2022

• Received top sales rewards among newcomers in 2020
• Equipped four certification

B&B Manager(鄉村故事旅棧) in Taina, Jan 2020 - Nov 2020

• Conducted front desk service, including tour consultancy, customer reception, and products sales 
• Arranged housekeeping works  
  
• Improved booking process
• Audited daily account
  

Foreman in UK HaiDiLao Restaurant, Apr 2019 - Sep 2019

• Collected customers' opinions and make improvement plans
• Teamworked with colleagues for better service satisfaction  
  
• Maintained the restaurant's daily operation
  

Ground Staff in EVA AIR, Aug 2017 - Jan 2019

• Conducted everyday duties and goals with efficiency and professions
• Offered exclusive customer experience with valuable suggestions
• Perform different works from commercial to technical handling for safe and steady departure and arrival of an aircraft
  

Tour Guide, Sep 2014 - June 2017

• Managed domestic package tours, including story introduction and accommodations booking 
• Offered exclusive customer services by valuing each customer's feedback and addressing known issues as necessary

General Coordinator in 陳記手工元宵, Jan 2014 - Jan 2020

• Chaired Personnel Management, including shift management, novice training, and personnel evaluation 
• Designed marketing campaigns, including Facebook fans page management 
• Conducted front desk service, including product promotion, preparation, and customer service 
• Negotiated with department store manager for better work environment
  
• Improved booking process for customers by redesigning it 
  

Public Relations Supervisor in Lulala club, China Youth Crops, Sep 2015 - Sep 2016