Tina Tsai

#Teamworker #challenger #Campaigner

7-9 years of experience in software testing and bug tracking.
3-4 years of experience in customer service and problem-solving.

E-mail:[email protected]     

Linkedin:https://www.linkedin.com/in/tina-tsai-a151565b/     

I actively engaged in supporting quality assurance programs of health information systems. I usually write and executing test cases/scripts, and test web services using tools like Postman. Additionally, I collaborate closely with developers to fix systems with agile scrum tools. My adept communication skills facilitate effective interaction with developers, and I maintain a keen enthusiasm for embracing new technologies.

Skill

Software Test Tools
 SoapUI       Postman         

Language
   TOEIC 725

Project 

Health Information System integration With Macau Yinkui、Jiahui Health

Clinical Information System./Blood Bank System. /LIS System./ Billing System. 

  • Production 50+ test cases/scripts.
  • Make web services testing plan and SOP for a quality assurance team.

Work Experience

QA Engineer  •  Innova Solutions.

May 2022 - Feb 2024

Ensuring that websites related to the American healthcare insurance system run smoothly and are user-friendly. I am responsible for guaranteeing the quality of the website's features and functionalities associated with healthcare insurance services. Work to maintain high standards of usability, reliability, and performance across the website.


Implementation Solution Engineer  •  Hismax, Inc.

Jul 2017 - Feb 2022

Available to simulate user needs and actual usage scenarios from a user perspective.Analytical/critical thinking approach to solve challenges.Excellent communication and reporting skills with solving teams.

Software QA Tester  •  Monmouth Technologies, Inc.

Mar 2014  - Jul 2016

Reviewing and analyzing system specifications.Understanding of QA methodologies/tools and processes. Executing Test Plan/Test Case and reviewing results.Speedy reporting and documenting technical issues.

Customer Service Executive  (Mar 2014  - Apr 2015)

Record customer's questions and response.Software product introduction and teaching.

Education


National United University

Dept. of Information Management

Sep 2009 - Jun 2013