7-9 years of experience in software testing and bug tracking.
3-4 years of experience in customer service and problem-solving.
E-mail:[email protected]
I actively engaged in supporting quality assurance programs of health information systems. I usually write and executing test cases/scripts, and test web services using tools like Postman. Additionally, I collaborate closely with developers to fix systems with agile scrum tools. My adept communication skills facilitate effective interaction with developers, and I maintain a keen enthusiasm for embracing new technologies.
Software Test Tools
SoapUI Postman
Language
TOEIC 725
Clinical Information System./Blood Bank System. /LIS System./ Billing System.
Ensuring that websites related to the American healthcare insurance system run smoothly and are user-friendly. I am responsible for guaranteeing the quality of the website's features and functionalities associated with healthcare insurance services. Work to maintain high standards of usability, reliability, and performance across the website.
Available to simulate user needs and actual usage scenarios from a user perspective.Analytical/critical thinking approach to solve challenges.Excellent communication and reporting skills with solving teams.
Reviewing and analyzing system specifications.Understanding of QA methodologies/tools and processes. Executing Test Plan/Test Case and reviewing results.Speedy reporting and documenting technical issues.
Record customer's questions and response.Software product introduction and teaching.
Sep 2009 - Jun 2013