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Ishaan Chang

Management & Sales Profession

Experienced Restaurant Management with a demonstrated history of working in the hospitality industry. Skilled in Hospitality Industry, Team Building, Employee Training, Event-Planning, and Pre-opening. Strong sales professional with a great passion at work. Graduated from Soochow University in 2016 with Bachelor Degree in Political Science.

Taipei,TW
[email protected]

0921120588

WORK EXPERIENCE


 Marketing Specialist 

LEBLEDOR F&B CO.  Taipei,Taiwan

06/2017 – Present 

 Achievements/Tasks 

 - Responsible to open the first concept store [Sunmai Cube], collaborating with Commune A7 貨櫃市集 at the end of 2016. 

 - Achieved the highest store revenue -18 million, among all merchants in Xinyi A7. 

 - Opened the first street shop in Daan area at the end of 2017.

 - In charge of commercial assessment round the new store: traffic volume, number of visitors, store performance forecasting.

 - New beer product launch and communication to the market


 Sales Representative 

T.V.L. Business Group  Taipei,Taiwan

09/2016 – 05/2017   

Achievements/Tasks 

- Experienced in cold-calling, new client acquisition, and relations management. 

- Continually improved individual monthly performance targets from $20,000 to $150,000 

- Negotiated prices and payment terms with suppliers to maximize the client and our company’s profits by bundling orders and service. 

- Complete and apply for necessary administrative documents from clients, familiarize them with customs operations, and import and export goods smoothly. 


 Supervisor/ In-Store Trainer 

T.G.I Friday Miramar Store   Taipei,Taiwan

 09/2014 – 07/2016 

Achievements/Tasks 

- In charge of HR training for the department, including material- preparation, implementation, and training arrangement. - Directly manage a training program with 50 new employees and help them adapt to the new environment. 

- Making up budget forecast plans monthly. Maintain and make daily entries in the log book to coordinate communication between shifts and management. 

- Customizing Service for out-door catering and in-house functions, coordinating the organizer and restaurant with good communication and time-management skills in order to achieve guests' needs. Handle additional responsibilities as and when delegated by the Management Perform and follow any other job related duties as assigned. 

- Handle any escalated guest complaints. Perform and follow any other job related duties as assigned. T.G.I Fridays employee of the year.


SKILLS

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專長

ㄧ. 業務力 

• 能以良好的溝通及說服能力,在職場上延展出韌性十足的業務銷售技巧與充沛人脈,時刻活用於職場。

二. 商業談判力

• 以公司最有利出發點為原則,協商談判該合作條件


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