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Abhinav Agrawal

Business Development Manager  •  New Delhi, IN  •  [email protected]

Business Development Professional with more than 5 years of industry experience in a variety of fields such as hospitality, healthcare and FMCG.


Skills


Marketing Communications, Social Media Management, Sales, Networking, Procurement, MS Office, G Suite, Canva

Work Experience

Every Infant Matters, Director of Communications, Jul 2020 ~ Present

  • Core part of the founding members of the organization.
  • Forged relationships for the distribution of medicines & other equipment in India. Nigeria, Kenya, and The Dominican Republic. 

Cartula Health International, Business Development & Customer Success Manager, May 2020 ~ Aug 2020

  • Provided real-time feedback during the creation of our health app to iron out bugs and improve the user interface and user experience.
  • Introducing our concept with demonstrations of our app to healthcare professionals around the city.
  • Forging relationships with healthcare facilities such as hospitals & clinics to use our app
  • Part of the integral customer success team, in charge of briefing healthcare professionals about the app with real-time demonstrations. 
  • Handling patients in real-time, understanding their concerns, and diffusing situations accordingly

The Suryaa Hotel, Head of Department, Jan 2019 ~ Aug 2019

  • Independently handled the marketing and sales of their In house loyalty cards.
  • Achieved all weekly & monthly targets assigned to my department.
  • Converted clients to customers via face to face presentations, email, phone, social media & web conferencing
  • Went over & above the responsibilities by increasing sale revenue via upselling & cross-selling
  • Traveled extensively to meet corporates & individuals for presentations and sales on the spot

Operation ASHA, Manager Communications & Media/Operation, Sep 2015 ~ Dec 2018

  • Networking & Sales - Represented Operation ASHA and gave presentations in various conferences for collaboration & sponsorships.
  • Field Visits - Managed and conducted site visits to the DOTS centers for donors & representatives from top universities and organizations like University College London, Duke University, Said School of Business.
  • Grant Writing - Wrote Pineapple Fund grant independently and other grant applications with guidance from the Co-Founder and President of Operation ASHA.
  • Assisted in Content Writing, Creatives & Video editing for various weekly campaigns & fundraising drives
  • Independently handled all social media accounts for the non-profit

Crunch Health Clubs, Partner, Business Development Head , Nov 2009 ~ Dec 2015

  • Conceptualization & Development of a high-end Health & Wellness Centre based in Hauz Khas, South Delhi
  • Sales - Sold memberships directly to walk-ins, over the telephone and via social media
  • Operations - Management of the day to day operations including assisting the sales team in pitching to clients
  • Marketing - Planning and execution of Marketing on B2C and Social Media platforms.
  • Made creatives, posters, and campaigns for discounts, classes and events.
  • Inventory Management - Handling & purchase of inventory for the gym equipment.
  • Team Management - Managed 12 employees including 4 trainers, 6 housekeeping staff and 2 kitchen staff
  • Created, developed & implemented a menu & space for a rooftop restaurant at the health club & successfully broke even within the year.


Education

Institute Of Hotel Management, New Delhi, Pusa Road.

Bachelor’s Degree, Bachelor of Science in Hotel & Hospitality Administration, 2011 ~ 2014

CBSE, High School Diploma, XII, 2007 ~ 2007

The Mother's International School, New Delhi ~ 75%

CBSE, Class X, 2005

The Mother's International School, New Delhi ~ 70%