陳智宇 Alex Chen

Account Sale/Product Manager

A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.

  • 4 years of project management and customer relation.
  • Strong familiarity with project management software tools, methodologies, and best practices.
  • Experience seeing projects through the full life cycle.
  • Proven ability to complete projects according to outlined scope, budget, and timeline.

  Taipei City, Taiwan

  +886 965-112-238

   

Skills and Personality

Project Management

  • Scheduling and Organizing
  • Communication and Facilitation
  • Customer Relationship
  • Define Project Scope and Objectives

  • Strategic Alliances

Aptitudes

  • Reliable
  • Growth mindset
  • Structural and consistent
  • High level of resilience
  • Results driven

Team Work

  • Coaching
  • Empathy
  • Motivation
  • Organizational and planning skills in different roles.
  • Team player and builder.

Work Experiences

May 2019 - September 2021

Project Manager/Account Sales

  Foxsemicon

  • Predict and prepare resources needed to achieve objectives and manage resources in an effective manner. 
  • Provide updates on a consistent basis to customers about strategy, adjustments and progress.
  • Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
  • Analyze sales data, market information and competition for business planning and strategy.
  • Boost the product market share by 80% for the customer and increased 75% of the company's revenue from  previous year with less essential resources.
  • Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.

May 2017 - January 2019

Customer Service Representative

  Conectys

  • Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
  • Quarterly customer satisfaction award with exceptional customer experience.

Education

Language

2012 - 2015

University of Auckland

Bachelor Degree - Statistics

Chinese - Native

English - Native/Fluent (TOEIC 965)

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