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Industrial Engineer with 6 Years of experience in Supply Chain, Planning and customer service. At my current position I've successfully managed the world wide supply chain of 800k Metal Cards in 2021, in addition of being able to coordinate and negotiate with the different departments and top management the transfer of production demand in order to be able to balance three production plants and maintain a loading of at least 8 million cards.
Work Experience
Demand Planner • Thales
May 2019 - Present
• World Wide Metal Cards Order Management
• Define Load Balance Strategy (Maintain Balance within Latam/Noram Capacities).
• Define Safety stocks Strategy and levels per Factory that produce CITI/BOA Products.
• Coordinate with the NPI, Planning, Production and Procurement teams the execution and qualification of transfer orders (Internal & External).
Program Administrator • Flex
April 2017 - August 2018
• Monitoring the Program Management’s metrics of the different sites across the region.
• Ensuring the programs have the QvA system updated to be able to review and compare what was originally quoted against the actual sales.
• Follow up and support the Customer Survey Measuring Process (CSMP) in order to ensure all the surveys are answered and considered.
• Encouraging and keeping track of the program management team on their continuous training in the PM Prime Platform.
• Update and Maintenance of Power BI reports.
Program Administrator • Sanmina
April 2016 - April 2017
• Communication and negotiation with customer.
• Work closely with Customer focus team in order to fulfill customer demand and expectations.
• Prepare, load, invoice and follow up purchase orders.
• Receipt and follow up of Returns and Reworks.
• Ensure materials and finish goods are shipped in a timely manner.
• Support the Program Manager to ensure commits and goals are met.
• Management of the supply commit VMI process.
• Monitoring of the project’s Account Receivables.
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Planner Scheduler • Flextronics
August 2015 - April 2016
• Load, maintenance and execution of the MPS in accordance with customer requirements.
• Plan and develop a production schedule based on customer’s demand.
• Review all scheduled production to insure material availability.
• Identify and react to material shortages.
• Work closely with the purchasing department in order to ensure the materials are on time.
• ECO validation regarding excess and obsolete materials.
• Management of the supply commit VMI process.
• Monitoring of the project’s Account Receivables.
Intern • Flextronics
November 2014 - July 2015
• General support to Planning Area
• Analysis of MRP
• Create and update several reports and
metric files
• Shortage Report Elaboration
Education
Universidad de Guadalajara
Bachelor of Engineering-BE , Industrial Engineering
2010 - 2015
Cardiff University/Prifysgol Caerdydd
Six Month Intensive Study Abroad Program , Industrial Engineering
2014 - 2014
Skills
- Communication and Negotiation
- Materials Planning
- Customer Relationship Management
- Demand Planning and Forecasting
Languages
- English — Professional
- Spanish — Native or Bilingual
