Adriel Bryan
Customer Service Representative
TES
Highly motivated and hardworking individual who demonstrates strong work ethic and creative ability. Adaptable and an excellent team player, offering strength in creative writing and problem-solving skills. Seeking opportunities to apply my abilities and passion in Business Development and Marketing field.
WORK EXPERIENCE
OCT 2017
Festival Budaya, Backstage Coordinator
- Maintained and organized backstage activities
- Monitored ongoing event
MAR 2019 - APR 2019
Indonesia Presidential Election, Committee
- Managed over 5,000 voting papers and coordinate with the logistics department to ensure smooth distribution of ballots
- Monitored the overall workflow of the team
- Worked as a group leader
JUL 2020 - PRESENT
Customer Service Representative, Alson Retail Co. Ltd
- Handle social media messages and comments
- Helped solve over 95% of consumer's complaints and input order
- Increase social media engagement by 5%
- Attract potential customers by providing product and service information
ACHIEVEMENTS
EDUCATION
Tamkang University
Bachelor in International Business (Senior Year)
GPA: 3.8/4
SKILLS
LANGUAGES
- Adaptability
- Ability to work under pressure
- Excellent team player
- Microsoft Office Skills (Word, Excel, Power Point)
- Strong work ethic
- Great communication and interpersonal skills
- Bahasa Indonesia
- English
- Mandarin
