Astute Business Consulting Limited | Accra, Ghana., Accounts and Administrative Officer, May 2020 ~ Present

• Perform reconciliations and ensure accuracy of accounting information in software.
• File all tax returns (monthly and annually) as well as pay SSNIT contributions.
• Supervises all office related tasks including but not limited to correspondence, file management, preparation of reports and other documents  in professional layout.

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Fiandad Ghana Limited | Accra, Ghana., Administrative Assistant / Front Desk Executive, December 2019 ~ February 2020

• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software as well as payroll information.
• Directed all front desk operations with a focus on firm reputation, staff productivity, and operational efficiency.

• Oversaw calendar maintenance, appointment scheduling as well as provided travel coordination support for company executives .

GCB Bank Limited | Kumasi, Ghana., Customer Service Representative, September 2017 ~ August 2018

• Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations in a timely manner to guarantee a high level of customer service and delight.
• Examined cheques for endorsements and verified other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Resolved customer issues using strong interpersonal skills and conflict resolution techniques.

• Received bulk cash for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.

GCB Bank Limited | Kumasi, Ghana., Branch Support Staff - Intern, June 2016 ~ July 2016

• Advised customers on bank products, services and financial planning options.
• Modified, opened and closed customer accounts.
• Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer.

Ghana Water Company Limited | Kumasi,Ghana., Accounts Clerk Assistant - Intern, June 2015 ~ August 2015

• Operated computers programmed with accounting software to record, store, and analyze information.
• Supported department staff by performing a wide range of clerical and administrative tasks.
• Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.