Akshay Johnson. A
Email ID: [email protected] Phone No: 9043517204
To seek a position where I can effectively learn and contribute my skills in the industry while being resourceful, innovative and flexible.
Work Experience
Sr. Customer Service Executive • Sutherland Global Services
August 2019 - January 2022
Quality Analyst.
Process Expert.
Handling Frontline Associates, Escalation calls, emails and chats.
Team Captain • Sunshine Food and Beverages
August 2018 - August 2019
Handling Sales and Inventories.
Maintaining customer satisfaction.
Shift Allocation for team members.
Education
2014 - 2017
VELS University
B.sc in Hotel and Catering Management
Skills
- Leadership Skills
- Communication Skills
- Typing Skills
- Problem Solving
- Decision Making
- MS Office
Languages
- English — Professional
- Tamil — Fluent
- Hindi — Intermediate
- French — Beginner
