LIN, CHENG-YI  (ALAN)     

˙Graduated with a bachelor’s degree in mass communication.  
˙Had planned a variety show as graduation project, and won the award of  Best variety show in school.
˙One year internship in a public relations agency and five years frontline staff experiences at EVA Air and Cathay Pacific.  
˙Skilled in communication, customer relationship management, and leadership. 
˙Capable of dealing with ad hoc duties and being efficient in problem solving.
˙Start vlogging recently on Youtube Channel.

  Taiwan     +886 975-136-055           

''Alan is polite, humble, and confident when he is attending any activities. He demonstrates himself in an excellent service style.'' 

Kern Kwong, Learning and Development Executive of Cathay Pacific

  • Work Experience

Flight Attendant

Cathay Pacific

Jan 2020 - Jan 2022
Hong Kong

Ensure all passengers are safe and comfortable during a flight
-Maintain cabin safety and manage customer relationships for up to 350 passengers per flight
-Provide exceptional inflight experience including F&B serving and duty-free sales

-Apply first aid and medical care if required in an emergency

Ground Handling Agent

Eva Air

Oct 2016 - Jan 2020
Taoyuan, Taiwan

Provide a wide range of on-ground services in the airport
-Manage customer relationships

-Receive VIP passengers such as foreign ambassadors and assist maiden voyage ceremony
-Handle special needs and ad hoc tasks efficiently
-Lead a team to facilitate flight ground preparation to reach on-time performance(OTP)
-
Resolve ticketing and booking issues at the counter
-
Support passengers with additional service transactions

Account Executive Assistant

Planet Public Relations

Jul 2015 - Jun 2016
Taipei, Taiwan

Perform a variety of client services for a public relations agency
-Monitor daily media coverage and report results to the clients
-Attend client events and large-scale press conferences for instance Samsung flagship mobile

-Respond to calls and emails from journalists and check their RSVP for press conferences

  • Education


National Taiwan University of Arts,

Radio and Television
Sep 2012 - Jun 2016
Bachelor's degree of Arts

Completion of curriculum

-Advertising
-Journalism and Communication

-Public Relations

                                

-E-commerce
-Image Processing

-Video Editing

  Skills


  Word  PowerPoint
  Photoshop   Premiere   Final Cut Pro X

  Language


Mandarin (Native).English (Fluent)
Cantonese (Conversational)
Korean (Beginner)

Video Works

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