Alex Ho
Senior Manager, Data & Martech Product
- 8 年軟體產品經理經驗: 數據產品、MarTech、B2C電商、物流、電動機車、醫療等領域.
- 3 年軟體團隊管理經驗.
- Ex-Grab, ex-Shopee, ex-Gogoro. 跨足台灣、中國、東南亞市場工作經驗.
- Linkedin: https://www.linkedin.com/in/alex-ho-87b41131/
Taipei, Taiwan
工作經歷
Senior Manager
91APP Inc.
Jan 2021 - 至今
Taipei, Taiwan
- 數據產品 及 MarTech 產品 負責人
Product Owner
91APP Inc.
Jan 2021 - 至今
Taipei, Taiwan
- 數據產品 及 MarTech 產品產品經理
Senior Product Manager
Grab
Sep 2018 - Nov 2020
Singapore
- 負責 Grab 旗下物流配送服務 GrabExpress 的客戶端 App 及 Web portal 產品功能用戶體驗.
- 負責定義產品功能, 參與產品功能從開發到上線的各種流程.
- 與商業營運、設計師、客服、產品行銷等團隊共事. 與新加坡、北京、西雅圖、胡志明市等地工程團隊協作.
- 支持東南亞六個市場商業營運團隊達成 App 訂單收入 400% 年成長 (Q2’2019 - Q2’2020)
Product Manager & Product Strategist
Shopee
May 2017 - Aug 2018
Singapore
- 分析東南亞電商用戶行為和需求, 定義產品功能需求, 撰寫產品需求文件.
- 調研競品, 分析產品策略 roadmap.
Software Product Manager
Gogoro
Sep 2016 - Apr 2017
Taoyuan, Taiwan
- 分析用戶行為和需求, 定義產品功能需求, 撰寫產品需求文件.
- 規劃電動機車車主手機 App、電動二輪交通工具車主手機 App.
- 規劃內部工具優化改版, 包含機車檢測維修軟體、電池換電站維運軟體.
Product Team Lead
大潤發飛牛網
May 2014 - Aug 2016
Shanghai, China
電商移動商家端產品 Team Lead (2016.02 – 2016.08)
- 設計飛牛網商家端 App 的功能架構、介面、使用流程.
- 此產品讓商家於移動端查詢訂單數據、管理訂單、店鋪、回覆客服訊息、回覆評論、讀取重要通知.
- 與UI設計師、工程師、測試人員合作推進產品開發上線.
電商移動客戶端產品 Team Lead (2014.05 – 2016.01)
- 對移動客戶端的功能和使用者體驗負責.
- 分析用戶行為及運營部門需求, 定義產品功能需求. 與UI設計師、工程師、測試人員合作推進產品開發上線.
- 管理 7 名產品經理.
Product Manager
UITOX
Jul 2013 - Apr 2014
Taipei, Taiwan
- 撰寫電商移動端產品需求文件,跟進產品開發上線.
- 定義 ASAP 閃電購物網行動網頁需求, 此行動網站約佔全站業績之 30%.
- 與 LINE Taiwan 合作LINE Flash Sale 官方行動購物網頁專案.
Project Manager
Wantoto
Apr 2011 - Jul 2013
Taipei, Taiwan
- 訪談使用者, 製作產品 prototype 及需求文件(PRD).
- 客戶開發. 撰寫報價單、外包合約、政府經費申請書、標案標書.
- 設計醫療 iPad App 導入大型醫院的工作流程 SOP. 提供售後客服咨詢.
學歷
台灣大學
電機工程學系
Sep 2009 - Jan 2010
推薦
Zheng Liu
Senior Engineering Manager, Grab (Seattle)
I worked with Alex closely during his 2 years journey at Grab. He is one of the most popular PM among engineering teams. He has strong domain knowledge as PM, and he also has tech background as well. Alex is very energetic and coordinated tirelessly meeting cross teams. He displays high bias for action for solving problems and is very collaborative which makes him effective at leading cross-functional projects.
Li Chin Lim
Principal Product Manager, Grab (Singapore)
Alex is humble and diligent and does not shy from hard work. He can be depended upon to solve issues as promptly as possible. I have also seen him step out of his comfort zone to try new, unfamiliar things. This is a trait that I believe, will serve him well in any role that he will assume in future.
Jack Nguyen
Head of GrabExpress, Grab (Vietnam)
Alex is a passionate, dedicated PM who works tirelessly to build a better experience for users. He cares deeply about his work, about the inputs of customers and colleagues, takes time to listen, understand, explain and educate. His efforts have resulted in meaningful improvements to our Express product and it’s wonderful to see his vision become reality. He’s been an amazing colleague and I will certainly miss him. I’m sure Alex will be an outstanding contributor at any organization.
Shiddiq Nabawi
Product Strategist of GrabExpress, Grab (Indonesia)
I had the opportunity to work with Alex during his time at Grab - to put it simply, Alex is the epitome of perseverance. He managed to come up with creative way to solve business problems by utilizing current capabilities, a trait that he should be really wear with pride. He is also a very available person, able to come up with response within literally minutes. Some impossibles were made possible with his effort and craftsmanship. On top of that, he is a very good friend. That is not something you can get anywhere.
