Amy Lee
+886 939626501
[email protected]
Taipei , Taiwan
Graduated with a bachelor's degree in Journalism and Mass Communication from International College.
I am an experienced administrator with a demonstrated history of working in the aviation industry.
I have strong problem solving skills, value efficiency, and is a self-disciplined person.
Skilled in Microsoft Office, editing software Final Cut Pro, English translation/interpretation.
Education
- Ming Chuan University International College BA - Journalism and Mass Communication (2012/09-2017/06)
- EF Munich (2014/06~2014/08)
Language Abilities
- Chinese (Mother Tongue)
- English (Fluent) TOEIC Score: 945
Computer Skills
- Microsoft Office
- Mac OS System
- Final Cut Pro
- DaVinci Resolve
Work Experiences
Cathay Pacific Airways - Customer Care Department
Reservation and Ticketing Officer ( 2019/02 ~ 2020/06 )
Administrator ( 2020/06 ~ 2020/12 )
- Assist passengers from all over the world to reschedule and refund their tickets
- A good listener, able to work under stress and properly handle customer relations and complaints
- Have the ability to handle issues fairly, to measure the interests of individuals, companies and customers
Decathlon - Boxing Sports Leader ( 2018/02 ~ 2019/02 )
- Create projects for boxing and cooperate with studios and gyms to promote products and increase revenue
- Communicate with users, understand their needs and recommend suitable products
- Create database for local users and continue to connect with users
Taipei International Design Awards - Interpreter 2017/09 ~ 2017/10
- Assist judges from various countries in Taipei to communicate with government officials and accept media interviews
- Strong ability to integrate information, able to convey key points in a short period of time
Beth Academy - Assistant Teacher 2017/06 ~ 2017/9
- Assist foreign teachers to complete the course progress and communicate with parents about children's in-class situation
- Observant and careful, to make sure students are in good condition
Weilin Music - Assistant Producer 2016/08 ~ 2017/01
- Sorted out rushes to edit into the show
- Added subtitles and created punch lines for each episode
National Geographic Channel - Documentary Translator 2015/09 ~ 2016/01
- Taiwan's Elite Warrior - Fighter Pilots documentary series
- Translated all of the episodes ( 7 in total ) of the documentary
- Attentiveness and well time management were essential in this position
Internship Experiences
Chun Shin Limited Company (Educational Testing Services, General agent of TOEIC in Taiwan)
Video Marketing Department - 2016/07/04~2016/08/31
- Made short English teaching videos and published on Facebook Fan Page
- Made marketing proposals for new products that are ready to release
- Filmed and edited videos for different themes each month
FOX International Channels - National Geographic Channels
Marketing Department - 2015/07/15~2015/08/31
- Ran the Facebook Fan Page and designed Facebook banners
- Came up with different themes for each month to create interactions with fans
- Helped with on-ground events & negotiated with firms
Extra Curricular Activities
Was a member of the "International Cultural Exchange Society" (ICES) , worked under the Activities & Event Planning Department.
I was the vice supervisor of the 2015 Ming Chuan University Freshman Choir Competition. I lead a group of over 40 foreign students to win the champion and Spirit Award Winner of Taipei Campus.
