Profile 00 00@2x

ANDREW B. LAPP

Award winning Area Manager with 25+ year’s management experience in the Restaurant/Retail industry seeking to use my background in sales growth, profit building, recruiting, manager development, and maintaining high operating standards to effectively fill a management role with a growth oriented market relevant organization. I am a dedicated, results oriented team player with the proven ability to exercise independent judgement.


Germantown, MD

(240) 472-0413
[email protected]

Work Experience

WAWA, GENERAL MANAGER, 2018 ~ Present


CERTIFED TRAINING GM . AU BON PAIN, Area Director in Training, Jan 2013 ~ Apr 2018

Regional catering hub

Continuing manager development leader
Seed café for product, equipment, training initiatives
2.9mm yearly sales volume
Manage staff of 3 AM, 1 SS, 2 KM, 47 hourly

POTBELLY SANDWICH WORKS, GENERAL MANAGER, Jan 2012 ~ Dec 2013

Achieved 22% sales growth  
Developed 3 AM to GM and 2 hourly to Shift Supervisor
Implemented marketing/catering initiatives to achieve growth
Increased productivity to reduce labor costs
Built structure and processes to lower food costs, increase
transactions, and maintain cleanliness

PANERA BREAD, DISTRICT MANAGER, TRAINING GENERAL MANAGER, Jan 2004 ~ Dec 2012

9.7mm annual district sales
Developed and Implemented policy/procedures re : sales
initiatives, cost control procedures, budgets, shift routines,
cleaning programs, pre-audits, training
Conduct operational, cleanliness, food safety, LP, training audits
Initiate action plans to achieve smart goals
Performance evaluations and development plans
Launch and maintain new product, equipment, training programs
GM of Certified Training Cafe

IZZY'S DELI and CATERING, GENERAL MANAGER, Jan 2002 ~ Dec 2004

All aspects of internal and external operations
Full Serve restaurant and Full Serve catering

THE PHOTO OUTPUT, OWNER OPERATOR, Jan 1995 ~ Dec 2002

Multi -Unit Owner Operator
HR, Accounting, Marketing, Sales, Real Estate, Payroll

COLORFAX PHOTO LABS, AREA DIRECTOR . GENERAL MANAGER, Jan 1990 ~ Dec 1995

4mm annual sales
7 locations

PIZZA MOVERS, MANAGER


ABL PROPERTIES, ABL HOMEPRO, OWNER/OPERATOR, 2011-Present

Licensed Manager of three properties in Montgomery County
Home Improvement




Education

MONTGOMERY COLLEGE, BUSINESS ADMINISTRATION


MONTGOMERY BLAIR HIGH SCHOOL