張家瑜 Phoebe
Sales Representative
Work Experience
Sales Representative • HIWIN Technologies
May 2017 - now
● In charge of America, Australia and New Zealand markets.
● Daily cross-department communication for technical issues and problems solving.
● Working with subsidiary in USA and distributors in Australia and New Zealand for-
New products improvement and follow-up.
Exhibition planning and setting up the exhibits.
Customer service for product claims or replacement.
General purchasing orders maintaining and follow-up.
● Monthly sales reporting to management for USA, Australia and New Zealand markets
Sales Representative • TAYIN Enterprise
Nov. 2013 - Apr. 2017
● Maintain customer relationship.
● New projects development, including -
Cross-department communication for plastic part and plastic mold design.
Sourcing appropriate suppliers, including metal parts and plastic material manufactures.
Costs estimating and proving quotation to customers.
Arranging pilot run/trail run samples and first article inspections.
● Customer types-
North America
* Be Bottle: stainless water bottle designing and producing.
* Hydro Systems: producing chemical dispensing equipment.
* Specialized Bicycles: bicycle products designs, manufacture and marketing.
* KQS (Kevin Quan Studios): Canadian company, design bicycle/bicycle components.
Europe
* Browning: producing shooting and hunting sports/guns.
* Panthera AB: Sweden company, producing and design of wheelchair.
● Reporting monthly sales and market trend to management for customers in North America and Europe.
Education
Sep 2009 - Jun 2013
National Dong Hwa University
Business Administration
Skills
User Experience
- User testing
- Web usability
- Excel VBA
- Trello
- PowerBI
Product
- Competitor analysis
- Business research
Language
- Chinese
- English
- French
- Japanese
