Grace Jian

I'm Grace, graduated as a double-major (foreign language and marketing) from National Chung Hsing University.

Speaking to work, I have four years experience in International Sales and 2 years in shipping, and once in charge of the relationship maintain of VIP client, managing 1/4 of yearly order, and being team manager.

I'm a quick learner with ability to multitask, and I'm also careful with the details. I can manage my schedule well and work efficiently. Business mail in English, customer claim handing and client relationship maintain are my specialty.

When it comes to personality, I'm a outgoing and proactive person. Considering, careful and responsible are my working attitude. I always consider the best for my clients and the factory and figure out a win-win solution. I serve my client all around the world with all my heart.

[email protected]

Skills

Sales

*Dealing international trading order under FOB/CIF/EXW/LC term (including inquiry/order following/delivery following/shipment management)

*Client relationships maintain and development and customs claim handling　　

*Detail confirmation of spec., color, and logo for sample or formal order

*Development and promotion of new product

Shipping

*Import and export shipping

*ERP operation

*Cross functional communication and collaboration

Work Experience

Dmaster Universal Co., Ltd. - International Sales (2019~2022)

Sales：　　

*Attending international exhibition　

*Online and in-person meeting with foreign clients　　

*Expatriating to China and helping the communication between factory and client end　　

*Promoting fitness facility to foreign client and local trader

*Collaborating with shipping dept to make sure order can be finished smoothly

Team manager:

*Progress follow-up and problem solving for each team member

*New employee training and mentoring

*Team building

*Increase the stability of team members

Delight Express Co., Ltd - Forwarder Inside Sales (2016-2018)

*Quoting and booking for local or foreign client according to different trade term

*Arranging truck for container pick-up and return, loading, customs clearance for import and export

*Reefer container shipping operation and certification applying for reefer cargo

Education

National Chung Hsing University, Double major in Foreign language and literature & Marketing, 2011 ~ 2016

Certification

TOEIC Gold Certificate ( total score 895)

Conclusion

As a sales, I equip with the ability from involving in product development, quotation, to order management, shipping and claim handling. I can take care of every detail and push things together to make sure them work properly. 　

As a manager, I can achieve effective vertical communication and improve the efficiency of the whole team. To me, considering profit of a company is natural and important since I would always like to keep going and growing together with my company.

簡紫涵 Grace Jian

我是簡紫涵，畢業與國立中興大學，雙主修外文及行銷。

有4年國外業務經歷及2年船務經歷。期間負責公司重要客戶的關係維護、公司1/4訂單的管理及出貨、並擔任小主管職位。　　

工作上我是個細心負責，並且上手快、學習能力強的人，另外也善於時間分配，讓自己能夠有效率的工作。擅長英文書信，客訴處理，顧客關係維護等。

個人特質上，我是一個外向積極、並且相當為人設想的人，我能夠同時站在客戶及工廠的角度換位思考，致力服務來自全球的顧客並且創造雙贏。　　

[email protected]

技能

國外業務

*FOB/CIF/EXW/LC國貿訂單操作 (詢報價/訂單追蹤/交期跟催/出貨管理) 　　

*客戶維護、開發及客訴處理　　

*樣品/訂單的產品規格配色及LOGO等細節確認　　

*新產品開發打樣及推廣

船務

*進出口船務操作

*ERP系統操作

*跨領域溝通協作

經歷

英属維京群島正鼎有限公司 - 國外業務 (2019~2022)

業務內容：

　　*參與國際型的展會

　　*線上&面對面與國外客戶開會

　　*外派大陸期間幫助客戶及生產端之間的溝通

　　*針對國外客戶及貿易商的健身器材銷售及推廣

　　*與船務部協作確保出貨順利

小主管業務：

　　*協助同事問題處理及進度追蹤

　　*新人訓練

　　*改善團隊氣氛

　　*增加團隊穩定度

貫中通運 - 貨物承攬業inside sales (2016~2018)

＊根據貿易條件報價運費給國內外客戶及訂船

　　*協助安排拖車、提櫃、進出口報關

　　*冷凍櫃操作及冷凍貨物出口證件申請

學歷

國立中興大學, 外文 & 行銷雙主修, 2011 ~ 2016

證照

多益金色證書(895分)

總結:

　　業務上，我能夠獨立的把關所有環節，確保每一個階段的順利運作。我具備了處理從產品研發推廣，到訂單處理，到報關出貨及客服客訴等一系列流程的能力。　　

行政管理能力上面，我能夠達到有效的垂直溝通，增進團隊效率，並且以公司利益為考量，與團隊一起成長前進。