ANNA CHENG

Success is a journey rather than a status. 


Over the past two years, I discover the power of determination through self-study programming and the skills of leadership and management through startup experience overseas.


EMAIL  [email protected]

TEL +886975832070

EXPERIENCES

Operations Manager,2018.05 - 

-China Startup Experience 
 *After self-learning coding for 6 months, I got the offer and relocated to china starting a coding school on my own. With little experience in the education industry and no china working experience. I led 5-8  local employees, teaching employees professional knowledge in coding and basic physic, establishing company workflow, and together we built a strong team  winning client's trust and contracts by YOY 50% growth. 

 -Multitask and Fast Learning
 *During the time, I responsible for HR, marketing, training, accountant, and operation. 

 -Leadership 
 *I learned how to work with people has a different culture and inspired team member as a leader by having evaluation meeting monthly and helping them achieving themself. 

 -Facilitate digitalization 
 *Returning to Taiwan, I am now facilitating digitalization of the institute by designing suitable excel formula sheet and bring time and manning conservation into result.

Account Executive,2016.09 - 2017.10

Destinations Of The World

-Boost business development by YOY 200% growth. 

 *Facing strong competitors at the time company start a business in Taiwan, with only 2 members on the Team, managing to expand business by cold-calling and visiting and providing clients with efficient service. 


 -Enhancing product competitiveness by collecting data from competitors, analyzing account metrics on daily basis, and negotiating better contract content with clients to maximize production. 


 - Managing ad hoc task assigned within APAC and Oceania area 

 *Serve as point of contact of 200 accounts and over.

 *Produce key figure report on a daily and monthly basis. 

 *Substitute contract manager of Oceania, Feb – Jun 2017 

Guest Service Training Coach ,2014.03 - 2016.09

Grand Hyatt Taipei

- Guest Service of Executive Club 

- Conduct training monthly regards to SOP and product knowledge 

- Hyatt Star 


Guest Service Shift Leader,2012.01 - 2013.11

Hotel Eclat Taipei

- Supervise 3-4 employee 
- Best Employee


Secretary to President ,2010.10 - 2011.05

Euro Yes International Co., Ltd

- In charges of International Trade, stock management, and administration 


EDUCATION

ALPHA Camp,2017.09 - 2018. 05

Full Stack Web Development

NATIONAL TAIPEI UNIVERSITY,2006.09 - 2010.06

Public Administration and Policy

Certificate

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Portfolio

including Gamification Web Application, CRUD function Todo List, Photo Album, Restaurant Forum, simple Twitter websites......

Gogoro Gamification Project

 This is a gamification web application for Gogoro, a Smartscooter company, aiming to improve the way of searching Gostations. Makes Riding Gogoro to be fun!


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