Work Experience
Senior Lead Generation Specialist • Desk Nine Pvt Ltd
June 2022 - Present
SignDesk is a trusted & award-winning Documentation Workflow solution provider, offering India's most trusted eSign workflow, digital stamping solution, digital onboarding & Video KYC solution enabled with VCIP & VBIP, and automated recurring debit services via eNACH.
SignDesk’s video KYC solution, which harnesses AI & ML to create a seamless digital onboarding process using VCIP & VBIP, and digital stamping solution have both won numerous awards and are in use by the majority of businesses. SignDesk’s eSign workflow solution supports Aadhaar eSign, digital signatures & innovative new video signatures, and SignDesk’s eSign-enabled eMandate solution was the first eNach solution to be recognised by NPCI for Aadhaar eSign integration.
- Establishing viable opportunities
- Contacting prospective customers
- Cold Calls
- Email Reach outs
- Proficiency with CRM software
- Understanding of sales processes
- Building Pipeline
Business Development Manager • Mobisy Technologies Pvt Ltd
January 2021 - May 2022
Bizom is a Retail Intelligence Platform automating the retail supply chain using SFA, DMS. Used by over 550+ enterprises and approximately 200,000K+ users in India, South East Asia, Middle East, Africa and North America. The platform reaches 1 in 3 retailers (that's 5 million retailers!).
• Research and identify new business opportunities - including new markets, growth areas, trends, customers - or new ways of reaching existing markets
• Seek out the appropriate contact in an organisation
• Generate leads and cold call prospective customer
• Foster and develop relationships with customers/clients
• Understand the needs of the customers and be able to respond effectively with a plan of how to meet these needs.
•Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
• have a good understanding of the businesses' products or services and be able to advise others about them
• Creating a sales pipeline
• Showcase the solution to the prospects
• Developing quotes and proposals for prospects.
• Discuss promotional strategy and activities with the marketing department
• Keep abreast of trends and changes in the business world
Co-Founder • Eyeball Entertainment
May 2010 - Jan 2021
- Aligned organizational objectives with company mission, increasing revenue, profit, and business growth by collaboratively developing integrated strategies.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Assisted with marketing strategy creation and advertising initiatives to better promote the facility to the public.
- Enhanced operational efficiency and productivity by managing budgets, accounts.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Increased profits by assessing effectiveness.
- Liaise with clients to find out their exact event requirements.
- Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel).
- Manage a team of staff, giving full briefings.
- Coordinate suppliers, handle client queries, and troubleshoot on the day of the event to ensure that all runs smoothly and to budget.
- Organize facilities for car parking, traffic control, security, first aid, hospitality, and the media.
- Manage all pre-event planning, organizing guest speakers, and delegate packs.
- Research opportunities for new clients and events.
- Produce post-event evaluation to inform future events
- Oversee the dismantling and removal of the event and clear the venue efficiently
- Make sure that insurance, legal, health, and safety obligations are followed
Technical Service Representative • Aegis Limited
October 2008 - August 2009
- Diagnosed severity of customer issues, escalating tickets to appropriate personnel for intervention.
- Monitored call queues, call volumes, and other performance metrics to detect and rectify weaknesses in response times and measures.
- Designed and conducted diagnostic protocols to detect and verify faults via remote testing methods.
- Created support documentation that empowered and enabled the user community to extend skills, leverage system features, and find resolutions to questions without intervention from the support team.
- Prepared product performance reports by collecting data on customer feedback and reported failure rates.
- Devised solutions to operations issues related to systems and software, working closely via phone, email, live chat, and web teleconference.
- Configured hardware, devices, and software to set up work stations for employees.
Education
2006 - 2010
Sri Venkateshwara College of Engineering
Bachelors Of Engineering
2003 - 2006
Presidency University
Pre University College
2002 - 2003
St Josephs Indian High School
SSLC Class 10th
1998 - 2002
Baldwin Boys High School
Expertise
Skills
- Technical Support
- Business Development
- Customer Service Expert
- Microsoft Office Specialist
Core Competencies
- Business research
- Executing desired results by creating and nurturing the sales pipeline
- Ability to deal with people diplomatically
- Strong verbal and written communication skills
- Team player
Language
- Kannada
- English
- Malayalam
- Hindi
