Jim Chen(陳競)
SSD Application Engineer
Experienced SSD Application Engineer seeking a challenging role as an Application Engineer at Solidigm, leveraging my expertise in SSD/PCIe/SATA technologies to contribute to the company's growth and success.
Mobile: 0988312190
Email: [email protected]
Working experience
Data Center Storage AE(CW)
Intel–NPSG / Solidigm
Jul 2021 -Now
Taipei, Taiwan
- Customer-facing responsibilities:
1. Identified similar systems to replicate issues and performed on-site debugging as necessary, capturing logs or protocol traces.
2. Executed sample rework promptly and accurately upon customer request.
- Internal responsibilities:
1. Developed scripts for SSD testing to facilitate smooth testing procedures.
2. Managed samples required for testing, maintaining detailed records of lending and returning.
Storage Engineer
Compal–SSD/HDD department
Jan 2019 -Jul 2021
Taipei, Taiwan
- Own the development, qualification, and sustaining of new storage devices including HDD and SSD.
- Cooperate with storage technology partners in the development and qualification of storage devices, including schedule management, issue tracking, status reporting, and alignment with OEM storage engineering team.
- Coordinate and provide engineering response to core teams.
- Maintain storage BOM status, Firmware/Hardware revision.
- Conduct new storage technology investigation.
Skill
- Proficient in SSD technologies including PCIe, SATA, and NVMe.
- Strong ability to perform failure analysis and root cause identification.
- Technical support and customer handling.
- Experience with SATA/PCIe protocol analysis.
- Scenario analysis and problem-solving skills.
- Excellent communication and collaboration skills.
- Proficient in writing shell scripts for automation and scripting tasks.
- Chinese - Native
- English - Professional
Education
Sep 2013 - Jun 2017 National Yilan University Bachelor of Electronic Engineering .
