Axel Mori

Business Development Specialist

Highly driven, self-motivated, positive achiever professional. Deeply interested in technology, digital marketing, and CRM. Bilingual in English and Spanish with a business level Mandarin Chinese.

  Taipei City, Taiwan

 

Skills

Interpersonal Skills Customer-oriented,   active listener,  multitasking, creative problem solver, quick learner, highly organized.  

Tech Stack Google Analytics, Excel,  WordPowerPointXcode. 

Education

2016 - 2020

Tamkang University

Business Administration

Work Experience


F&B Operations Intern

Evergreen International

December 2017 - December 2019
Taipei, Taiwan

International hotel chain with the most refined dining and luxurious accommodations.
- Increased customer return rates based on customer feedback through friendly and reliable service.
- Developed customer satisfaction strategies to increase restaurant rate & reviews.
- Trained 3 new servers and familiarized new employees with company culture.

Telemarketing Executive

Global Sales Solutions (GSS)

March 2016 - September 2016
Taipei, Taiwan

The B2B Sales Acceleration Company for ITO and BPO organizations.
— Slashed sales deals over the phone while ensuring customer satisfaction.
— Exceeded targets monthly by more than 25% and being in the top tier for up-selling performance.
— Trained and advised over 5 new employees on closing sales, up-selling strategies, and customer relationships.

Marketing Trainee

Glint SAC, Andenes

March 2015 - August 2016
Taipei, Taiwan

Exporters of Agricultural products from Peru (mainly superfoods and organic foods). Trade focused on Asia.

— Developed and managed most of the content of Andenes’ owned media increasing blog viewer, session, reading time as well as page views by 30%.
— Managed the content which included information update, make up for the lack of content, and continue the successful content approach expanding user engagement by 20%.
— Assisted in the creation of writing, and image content through the company’s website, social media, and email marketing.

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