范羿霖 Frank Fan

Hi I'm Frank !  I've been serving as product manager for 4 years.  I have a strong passion for making good products, and I am also very responsible and proactive upon execution.  Open to any interesting and challenging opportunity!

Feel free to contact me via e-mail: [email protected]

Work Experience

Product Manager  •  Shoalter Technologies

January 2022 - March 2023 ( 1.2 years)

Shoalter is a member of the HKTVmall group, responsible for building e-commerce services for merchants from different platforms. As the first PM in Shoalter Taiwan, what I do is to build the workflow, as well as design and drive the development of new products on time and with quality.

- Product Owner of the main e-commerce managing system

    - New Function from 0 to 1 (60%) / Existing Function Revamp & Enhancement (40%) 

    - Review product scope and feature design

    - Structure design for multi-platform users, successfully accommodate another platform 

    - Roadmap planning and execution

- Project Management Lead

    - Build PM internal workflow (Spec format and documents) and workflow with UIUX, Engineer and QA, improving around 50% of project execution efficiency 

    - Review all project schedules and foresee risks, reducing 60% of project delay

    - Arrange and allocate resources with other teams by prioritizing and integrating all projects , saving around 30% of development resources

Product Manager  •  AVerMedia Technologies, Inc

March 2020 - October 2021 ( 1.5 years)

AVerMedia provides gaming/ streaming/ video conferencing related products for customers.   We develop both hardware and software products to fulfill the entire needs of our customers.  What I do is to drive the new product line - personal video collaboration, to extend our business, and also be responsible for developing software products.

- Software products

      - Live Streaming App ( iOS/Android): brings 20% of active users

      - PC based portal: a portal of all products for hardware & software integration and management


- Hardware products 

      - Speakerphones: 3 generations; the first generation contributes 15% sales in the Taiwan market

      - Educational wireless microphone: help win 30% more government tender cases

      - Docking station: 2 products; contribute 10% sales in the global market

Customer Success Manager  •  Umbo Computer Vision

August 2019 - March 2020  ( 8 months)


Umbo CV is a start-up that provides video surveillance system with better accuracy in detecting unknown intrusions. I helped customers grow their business with Umbo solutions and also helped to coordinate resources and priority to upgrade our products.

Customer Success: maintain and deepen the relationship with key accounts, contributing 25% of the revenue in 2020.

Product Planning: Coordinate with R&D, UI/UX, Marketing and other departments to plan and develop new functions according to customer needs and company strategy.

Business Development: Responsible for the Taiwan area and working with key accounts to develop more opportunities.

Market Analyst  •  eLAND Information Co., LTD

July 2018 - July 2019 ( 1 year)

Conduct the survey and analysis of public opinion on the Internet, and provide companies/ government tools to analyze public opinion in order to help them develop strategies.

Educational Background

2014 - 2018

National Taiwan University

Political Science ( Master's Degree)

2016 - 2017

SCIENCES PO

Political Science ( Exchange program)

2009 - 2013

National Taiwan University

Political Science ( Bachelor's Degree)

Skills


  • Product Planning
  • Written and Oral Communication Skills
  • Teamworking
  • Leadership

Languages


  • English — Advanced (TOEIC 915 points)
  • French — Intermediate (FLPT S1)
  • Chinese — Native