December 2019 - Present
Intake for patients, take vital signs, assist with medical paperwork, questions, and prior-authorizations.
Medication Inventory.
Call-Backs for patients.
Assist the APRN with all needs.
January 2019 - Present
Oversee and access customer service staff activates, including but not limited to providing them with regular performance related feedback and monitoring
Handle all escalated customer issues when required
Analyze statistics and data
Train all new hires, conduct interviews, performance PDA's, as well as terminations.
Handle all inventory
Handle all cash and cc transactions
Make deposits
Promotion for the company
Train supervisors on adequately handling all staff
November 2019 - December 2020
Supported the Project Manager in gathering equipment, resources and information to implement upcoming projects.
Maintaining budgets and work schedules, organizing and participating in shareholder meetings and ensuring all deadlines for certain projects are met.
May 2015 - December 2015
Assisted with setting up the clothes for the display mannequins.
Ran the cash register and assisted customers as needed.
Assisted customers in finding the right sizes and styles that they were looking for.
Modeled clothing for the Boutique's social media accounts.
2014 - 2018
2010 - 2014