I am currently the IT Director at USImprints.com, where I coordinate the implementation and maintenance of existing applications and development of new technical solutions, This includes the management of all CRM and ERP systems, as well as coordinating the deployment of web and marketing services.
While at USImprints.com, I have overseen the integration of Salesforce and NetSuite - as well as improving the sales efficiency through directed reports and processes. I help USImprints.com troubleshoot software and hardware issues to ensure all systems are operational both for their clients and internal employees.
[email protected] • 610-763-4491 • linkedin.com/in/casey-hughes-959855b7
Work Experience
Director of IT
USImprints.com
February 2019 - Present
Nashville, TN
• Overseeing all technology operations and evaluating them according to established goals
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
• Analyzing the business requirements of all departments to determine their technology needs
• Assist in building relationships with vendors and creating cost-efficient contracts
• Inspect the use of technological equipment and software to ensure functionality and efficiency
Department Director of Business Division
USImprints.com
June 2018 - February 2019
Nashville, TN
• Mentor and train employees
• Enforce quality customer service
• Coordinate with Project Manager to Close Sales Opportunities
• Provide a comfortable working environment
• Implement business strategies to increase sales
• Maintain and improve company standards
• Prepare staff for job transition and succession
• Manage the execution of product promotions
• Keep staff motivated
• Recruit, interview, hire, coach, assess and fire employees
• Exceed sales and customer satisfaction objectives
Business Development Executive
USImprints.com
April 2017 - June 2018
Nashville, TN
• Build Client Relations
• Promote Company Products
• Conduct Market Research
• Coordinate Marketing and Networking Events
• Coordinate with Project Manager to Close Sales Opportunities
Personal Trainer
Prairie Life Fitness Center
August 2015 - April 2017
Nashville, TN
• Responsible for developing and implementing a specialized exercise regimen for a client.
• Ensures the fitness program meets the needs of the client and may include elements such as physical fitness, nutrition, cardiovascular training, and weight training.
• Offers guidance and support to clients in order to achieve their goals.
Business Development Consultant
Xcellent Life
June 2015 - September 2015
Nashville, TN
• Develop and prepare presentations for prospective clients.
• Design and develop products, services and tools for client companies.
• Analyze existing and potential markets to identify and secure business development opportunities.
• Implement "back-end" services on cloud platform.
Education
Vanderbilt University
Computer Science
2012 - 2015
Reading Area Community College
Liberal Arts
2011 - 2012
United States Military Academy at West Point
Linguistics
2010 - 2011
