SUMMARY OF QUALIFICATIONS
- Eager to move into a career involving renewable & clean energies
- Passion and aptitude for solving problems creatively and efficiently
- Excellent reasoning, quantitative and analytical skills
- Demonstrated exceptional communication skills--both written & verbal
- Hard working, customer-focused and ready to make a valuable impact
Education
Bachelor of Science in Atmospheric Sciences: Meteorology (September 2014 - June 2016)
University of Washington, Seattle, WA
Experience
Application Support Specialist, October 2016-present
Helium Development, Gig Harbor, Washington
- Responsible for managing application support for Helium-developed Shopify web applications
- Experience answering emails, phone calls, live chat messages, and tickets via Zendesk & Intercom
- Work directly with customers to troubleshoot application issues and find creative solutions
- Build positive relationships with customers with reliable support & communication
- Strategize & collaborate on new business, software features, and company growth
Solar Research Assistant, April 2016-July 2016
JISAO, University of Washington, Seattle, Washington
- Successfully performed system maintenance and upkeep for solar research equipment
- Observed current weather conditions affecting the equipment and data recorded
- Analyzed and recorded equipment accuracy and performance
- Communicated reports of equipment condition to scientists
Weather Intern, June 2015-October 2015
KOMO-TV, Seattle, Washington
KOMO-TV, Seattle, Washington
- Independently prepared and organized weather graphics using WSI system
- Collaborated with lead meteorologists in assembling the daily/weekly forecasts
- Interpreted meteorological & climatological data to help convey weather to the public
- Assisted in composing online weather synopsis through forecast discussion
Barista, 2013-2016
Cutters Point Coffee, Port Orchard, WA
Piano Teacher, 2012-2014
Self-Employed, Gig Harbor, WA
projects
Weather Analysis, University of Washington (2016)Co-developed Python program to analyze weather data sets in the Seattle area, and presented findings to class.
Technical Analyst, University of Washington (2016)
Used Excel to produce comparative analysis of locally deployed Davis weather station data.
honors, certifications & activities
Olympic College President’s Scholar – Five quarters
Olympic College Dean’s Scholar – Two quarters
Associate in Arts Degree – June 2013
Volunteer with Operation Mobilization, international mission's organization - August 2016
