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Hao-Min Chen

UX Designer  •  Taipei, Taiwan

Experience

UX Designer | Jan 2020 ~ Feb 2021

Money101.com.tw at Hyphen Group |  Taipei, Taiwan
  • Collaborated with other designers, developers, QA analysts, and stakeholders in an agile and cross-functional environment
  • Conducted user research to identify user types and target audiences
  • Produced design deliverables such as personas and wireframes to guide the company's product development
  • Communicated user research results and gained executive buy-in to steer the company's product development in the right direction
  • Educated company staff about Design Thinking and their roles in helping the company's products grow and evolve
  • Planned and hosted ideation workshops with stakeholders
  • Constantly improving professional skills to adapt and work in a startup environment

Company@2x

IT Intern | Jul 2017 ~ Aug 2017

Delta Electronics 台達電子 |  Taipei, Taiwan

  • Co-created one of Deltas concept products: ChargeMe, the portable battery vending machine
  • Handled product design & UI design for the ChargeMe project
  • Solved multiple bugs and issues and maintained the well-being of the company's Product Lifecycle Management (PLM) system
  • Translated the PLM user manuals between English and Chinese
  • Managed account permissions for every co-worker using the PLM system

Company@2x

GUI Designer | Sep 2016 ~ Jun 2017

Drexel University Senior Design Project |  Philadelphia, PA
  • Designed the GUI & menus for the project: Tilted The Game
  • Cooperated with teammates to troubleshoot game bugs regularly
  • Conducted user experience research & gather user feedback to improve the UI & menus of the game
Company@2x

IT Help Desk | Sep 2014 ~ Feb 2015

The MandMarblestone Group, LLC |  Philadelphia, PA

  • Maintained the well-being of the company servers daily 
  • Administered client accounts status & fixed any issues regarding client accounts
  • Solved technical problems both in-person and remotely for co-workers and clients

Company@2x

Education

Drexel University, Master of Science (MS), Information Systems, 2017 ~ 2018

Related coursework: Human-Computer Interaction (HCI), Design of Interactive Systems, Web Systems & Architecture, Project Management

University@2x

Drexel University, Bachelor of Science (BS), Information Technology, 2013 ~ 2017

Related coursework: Data Visualization, Distributed Databases, Internet Application Development
University@2x

Skills


UX & UI Design
  • Qualitative & quantitative user research
  • Planning and running ideation workshops
  • Design UI mockups and interactive prototypes for websites and apps
  • Produce personas, user journeys, and wireframes


Design Tools
Sketch, Figma, InVision, Miro, Adobe XD, Adobe Illustrator, Adobe Dreamweaver, Adobe Photoshop, Balsamiq, Origami Studio

Coding Tools
HTML, CSS, Bootstrap


Soft skills
  • Strong communication skills necessary to work with a cross-functional team and other stakeholders
  • Excellent time and document management skills
Languages
  • Mandarin - native proficiency
  • English - professional working proficiency