User Researcher | Makers Cabinet

Mar 2022 ~ Jun 2022 |  London, UK
  • Analyzed customer data to identify target audiences for the company's current lines of products
  • Produced design deliverables such as personas to communicate with stakeholders on future marketing directions
  • Developed plans for future market and user research for upcoming products


UX Designer | Money101 at Hyphen Group

Jan 2020 ~ Feb 2021 |  Taipei, Taiwan
  • Collaborated with other designers, developers, QA analysts, and stakeholders in an agile and cross-functional environment
  • Implemented design thinking methods into the company's product design process
  • Conducted user research to identify user types and target audiences for the company's new products
  • Produced design deliverables such as wireframes and prototypes to guide the company's product development
  • Planned and hosted ideation workshops with stakeholders


IT Intern | Delta Electronics

Jul 2017 ~ Aug 2017 |  Taipei, Taiwan

  • Co-created one of Delta's concept products: ChargeMe, the portable battery vending machine
  • Handled product design & UI design for the ChargeMe project
  • Solved multiple bugs and issues and maintained the well-being of the company's Product Lifecycle Management (PLM) system
  • Translated the PLM user manuals between English and Chinese
  • Managed account permissions for every co-worker using the PLM system


GUI Designer | Drexel University Senior Design Program

Sep 2016 ~ Jun 2017 |  Philadelphia, PA
  • Designed the GUI & menus for the project: Tilted The Game
  • Cooperated with teammates to troubleshoot game bugs regularly
  • Conducted user experience research & gather user feedback to improve the UI & menus of the game

IT Help Desk | The MandMarblestone Group, LLC

Sep 2014 ~ Feb 2015 |  Philadelphia, PA

  • Maintained the well-being of the company servers daily 
  • Administered client accounts status & fixed any issues regarding client accounts
  • Solved technical problems both in-person and remotely for co-workers and clients



University College London (UCL)

Master of Science (MSc) - Disability, Design and Innovation | 2021 ~ 2022

Related coursework: Design Thinking, Research Methods and Making Skills, Applied Business and Marketing Strategy for Disability Developments


Drexel University

Master of Science (MS) - Information Systems | 2017 ~ 2018

Related coursework: Human-Computer Interaction (HCI), Design of Interactive Systems, Web Systems & Architecture, Project Management


Drexel University

Bachelor of Science (BS) - Information Technology | 2013 ~ 2017

Related coursework: Data Visualization, Distributed Databases, Internet Application Development



UX & UI Design
  • Qualitative & quantitative user research
  • Planning and running ideation workshops
  • Design UI mockups and interactive prototypes for websites and apps
  • Produce personas, user journeys, and wireframes to drive product development

UI/UX Tools
Sketch, Figma, InVision, Miro, Adobe XD, Adobe Illustrator, Adobe Dreamweaver, Adobe Photoshop, Balsamiq, NVIVO

Collaboration Tools
JIRA, Confluence, Slack, Microsoft Teams, Google Workspace, Notion

Coding Tools

Soft skills
  • Strong communication skills necessary to work with a cross-functional team and stakeholders
  • Excellent time and document management skills
  • Mandarin - native proficiency
  • English - professional working proficiency