Experience

User Researcher | Makers Cabinet

Mar 2022 ~ Jun 2022 |  London, UK
  • Analyzed customer data to identify target audiences for the company's current lines of products
  • Produced design deliverables such as personas to communicate with stakeholders on future marketing directions
  • Developed plans for future market and user research for upcoming products

Company@2x

UX Designer | Money101 at Hyphen Group

Jan 2020 ~ Feb 2021 |  Taipei, Taiwan
  • Collaborated with other designers, developers, QA analysts, and stakeholders in an agile and cross-functional environment
  • Implemented design thinking methods into the company's product design process
  • Conducted user research to identify user types and target audiences for the company's new products
  • Produced design deliverables such as wireframes and prototypes to guide the company's product development
  • Planned and hosted ideation workshops with stakeholders

Company@2x

IT Intern | Delta Electronics

Jul 2017 ~ Aug 2017 |  Taipei, Taiwan

  • Co-created one of Delta's concept products: ChargeMe, the portable battery vending machine
  • Handled product design & UI design for the ChargeMe project
  • Solved multiple bugs and issues and maintained the well-being of the company's Product Lifecycle Management (PLM) system
  • Translated the PLM user manuals between English and Chinese
  • Managed account permissions for every co-worker using the PLM system

Company@2x

GUI Designer | Drexel University Senior Design Program

Sep 2016 ~ Jun 2017 |  Philadelphia, PA
  • Designed the GUI & menus for the project: Tilted The Game
  • Cooperated with teammates to troubleshoot game bugs regularly
  • Conducted user experience research & gather user feedback to improve the UI & menus of the game
Company@2x

IT Help Desk | The MandMarblestone Group, LLC

Sep 2014 ~ Feb 2015 |  Philadelphia, PA

  • Maintained the well-being of the company servers daily 
  • Administered client accounts status & fixed any issues regarding client accounts
  • Solved technical problems both in-person and remotely for co-workers and clients

Company@2x

Education

University College London (UCL)

Master of Science (MSc) - Disability, Design and Innovation | 2021 ~ 2022

Related coursework: Design Thinking, Research Methods and Making Skills, Applied Business and Marketing Strategy for Disability Developments

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Drexel University

Master of Science (MS) - Information Systems | 2017 ~ 2018

Related coursework: Human-Computer Interaction (HCI), Design of Interactive Systems, Web Systems & Architecture, Project Management

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Drexel University

Bachelor of Science (BS) - Information Technology | 2013 ~ 2017

Related coursework: Data Visualization, Distributed Databases, Internet Application Development

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Skills


UX & UI Design
  • Qualitative & quantitative user research
  • Planning and running ideation workshops
  • Design UI mockups and interactive prototypes for websites and apps
  • Produce personas, user journeys, and wireframes to drive product development


UI/UX Tools
Sketch, Figma, InVision, Miro, Adobe XD, Adobe Illustrator, Adobe Dreamweaver, Adobe Photoshop, Balsamiq, NVIVO

Collaboration Tools
JIRA, Confluence, Slack, Microsoft Teams, Google Workspace, Notion

Coding Tools
HTML, CSS


Soft skills
  • Strong communication skills necessary to work with a cross-functional team and stakeholders
  • Excellent time and document management skills
Languages
  • Mandarin - native proficiency
  • English - professional working proficiency