Hao-Min Chen
https://haominchen.com | [email protected]
https://www.linkedin.com/in/hmcchen/
+447729623974 | +886916215029
London, UK
Experience
Web Designer | Gadget Lab International
Sep 2022 ~ Present| London, UK
- Designing the company website to help the company gain an online presence
- Redesigned the company logo to help the company represnt its newly developed business identity
- Handled other design tasks such as redesigning the company business card with the new branding
User Researcher | Makers Cabinet
Mar 2022 ~ Jun 2022 | London, UK
- Analyzed customer data to identify target audiences for the company's current lines of products
- Produced design deliverables such as personas to communicate with stakeholders on future marketing directions
- Developed plans for future market and user research for upcoming products
UX Designer | Money101 at Hyphen Group
Jan 2020 ~ Feb 2021 | Taipei, Taiwan
- Collaborated with other designers, developers, QA analysts, and stakeholders in an agile and cross-functional environment
- Implemented design thinking methods into the company's product design process
- Conducted user research to identify user types and target audiences for the company's new products
- Produced design deliverables such as wireframes and prototypes to guide the company's product development
- Planned and hosted ideation workshops with stakeholders
IT Intern | Delta Electronics
Jul 2017 ~ Aug 2017 | Taipei, Taiwan
- Co-created one of Delta's concept products: ChargeMe, the portable battery vending machine
- Handled product design & UI design for the ChargeMe project
- Solved multiple bugs and issues and maintained the well-being of the company's Product Lifecycle Management (PLM) system
- Translated the PLM user manuals between English and Chinese
- Managed account permissions for every co-worker using the PLM system
GUI Designer | Drexel University Senior Design Program
Sep 2016 ~ Jun 2017 | Philadelphia, PA
- Designed the GUI & menus for the project: Tilted The Game
- Cooperated with teammates to troubleshoot game bugs regularly
- Conducted user experience research & gather user feedback to improve the UI & menus of the game
IT Help Desk | The MandMarblestone Group, LLC
Sep 2014 ~ Feb 2015 | Philadelphia, PA
- Maintained the well-being of the company servers daily
- Administered client accounts status & fixed any issues regarding client accounts
- Solved technical problems both in-person and remotely for co-workers and clients
Education
University College London (UCL)
Master of Science (MSc) - Disability, Design and Innovation | 2021 ~ 2022
Related coursework: Design Thinking, Research Methods and Making Skills, Applied Business and Marketing Strategy for Disability Developments
Drexel University
Master of Science (MS) - Information Systems | 2017 ~ 2018
Related coursework: Human-Computer Interaction (HCI), Design of Interactive Systems, Web Systems & Architecture, Project Management
Drexel University
Bachelor of Science (BS) - Information Technology | 2013 ~ 2017
Related coursework: Data Visualization, Distributed Databases, Internet Application Development
Skills
UX & UI Design
- Qualitative & quantitative user research
- Planning and running ideation workshops
- Design UI mockups and interactive prototypes for websites and apps
- Produce personas, user journeys, and wireframes to drive product development
UI/UX Tools
Sketch, Figma, InVision, Miro, Adobe XD, Adobe Illustrator, Adobe Dreamweaver, Adobe Photoshop, Balsamiq, NVIVO
Collaboration Tools
JIRA, Confluence, Slack, Microsoft Teams, Google Workspace, Notion
Coding Tools
HTML, CSS
Soft skills
- Strong communication skills necessary to work with a cross-functional team and stakeholders
- Excellent time and document management skills
- Mandarin - native proficiency
- English - professional working proficiency
Certifications
IBM Enterprise Design Thinking Practitioner
Issued August 2020
Adobe Certified Associate In Graphic Design & Illustration Using Adobe Illustrator
Issued April 2019
