Cherie Gray
Junior Front End Web Designer
I have entry-level experience in web development. I have 1-2 years focused on front-end web development, utilizing HTML, CSS, and JavaScript. I also have experience using Bootstrap5. I'm currently working on my backend skills to be a Full Stack Web Developer. I have excelled in customer service, sales, insurance, and technical support. I have also developed my skills in management with success in running a labor office where I processed payroll, dispatched employees, balanced ledgers, and handled inventory.
Phoenix, AZ 85021, USA
Work Experience
May 2022 - Present
Chat Specialist
Sutherland Global Services
Provided product support.
Delivery status.
Troubleshooting of network and devices.
Billing assistance and order placement,
Ticket escalations as needed
Maintained above-average metrics in overall
satisfaction.
September 2018 - Present
Licensed Health Insurance Agent
Independent Contractor
Signed up consumers for Medicare and Private
Insurance plans during the AEP seasons.
Met sales goals of 3-5 sales per day.
Utilized a consultative approach to guide consumers to
the right plans based on health and economic needs.
November 2021 - January 2022
Web Developer Apprentice
Woz-U
Completed certification in .Net/C# development.
January 2019 - March 2020
Delivery Driver
Postmates
Delivered merchant goods to consumers utilizing
website or mobile application.
Education
2021 - 2022
FreeCodeCamp
Certified Front End Web Developer
2021 - 2022
Woz-U
.Net/C#
2021 - 2021
Nucamp Coding Bootcamp
Web Foundations-HTML, CSS, JavaScript
2012 - 2013
Everest University
Business Management
1991 - 1995
Tucson Magnet High School
General Studies
Skills
Microsoft Office Google Drive Supervision Outlook Sales & Customer Service Technical Support Web Development Payroll Billing Order Processing Accounts Payable & Receivable Data Entry Insurance Claims Communication Skills Clerical and Administrative Support html + css + javascript Bootstrap5
Languages
English — Native or Bilingual
