Chia-Pei Yang
Sales Assistant
London, United Kingdom, +44 7467349315, [email protected]
Friendly and efficient receptionist with four years of experience, organizing and assisting employees at the front desk of the hotel. Skills lie in customer service, time management abilities, strong knowledge of office safety procedures, and how to make decisions in a short period when necessary.
Employment History
MAY 2018 - JUL 2022
Front Desk Leader
Explore Hotel, Taichung, Taiwan
- Deliver a warm and memorable customer service experience.
- Served as a successful leader, promoting and achieving store success.
- Managed front desk operations and customer interactions.
- Answered phone calls, greeted clients, and handled all front desk responsibilities.
- Acted as a dedicated team leader and took action when necessary.
MAY 2015 - MAY 2017
Working Holiday • Australia
Additional Experience
Oct 2010 - May 2014
Sports Volunteer Club Team Leader, Penghu University
- Responsible for announcing the news, counting up the number of people present, and arranging pre-departure instructions.
- Accumulated volunteer hours exceeding 100 hours in two years, and received the Outstanding Sports Volunteer Award in 2013.
Education
Sep 2010 - Jun 2014
National Penghu University of Science and Technology
Department of Shipping and Transportation Management
Sep 2007 - Jun 2010
Ling Tung High School
Department of Applied English
Skill
- Microsoft office
- Free Diving AIDA 1
- PADI SCUBA OPEN WATER DIVER
- WISE Technology PMS/ERP
Language
- Mandarin - Native
- Taiwanese - Native
- English - Basic
