Rosa Chen

Marketing Assistant with +4 Years Experience in Japan
Customer Service Team Leader with +7 Years Experience in East Asia regions.
Well-versed in serving customers, arranging meetings with international companies.
Analyzed the costumer database and increased 20% of transaction rate.
Hopping to lead bigger marketing project covering East Asian region through a progressive approach.

  Tokyo, Japan   [email protected]

Work Experience


Marketing Assistant

Co., Ltd Ninapharm Japon

Oct 2019 - Present
Taipei, Taiwan

Giving presentations.
Maintaining a marketing database.
Creating marketing materials such as case studies, and presentations.
Analyzing questionnaires and other forms of feedback.
Providing administrative support to the marketing and sales team.
Updating social media accounts. (Facebook)

Sale Associate

Co., Ltd Attract

May 2018 - Sep 2019
Taipei, Taiwan

Best of the sales performance during 2019 Jun.~ Sep.
Top 2 of new customer acquisition of au credit card in 2019 Feb.
Achieving established goals.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.

Team Leader of Customer Service

Life Academy

May 2011 - Feb 2018
Taipei, Taiwan

Leader of the 6 people team.
OJT trainer.
Event Planner of Domestic and Overseas.
Maintaining a marketing database.
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Education

2007 - 2009 (Taichung, Taiwan)

National Taichung University of Science and Technology.

Department of Japanese studies

1998 - 2003 (Kaohsiung, Taiwan)

Wenzao Ursuline University of Languages

Department of German

Skills


  • Word
  • PowerPoint
  • Excel
  • Communication Skills
  • Ability To Work Under Pressure
  • Time Management
  • Project Completion
  • Project Planning
  • Adaptability

Languages


  • Chinese — Native
  • Japanese — Professional
  • English — Conversational
  • German — Basic
Powered By CakeResume