Chloe Chen

I am a responsible and energetic person with a positive attitude. I work well under pressure, both as part of a team or individually. In the past, I have worked in start-up companies and large international corporations. I specialize in business development and account management.

Sales, BD
Taipei,Taiwan

+886 938 128 253
[email protected]

Experience

HOMEAWAY BY EXPEDIA,05/2016 to 04/2018

One of the leading vacation rental business in the world

Taiwan Market Manager

Acquired new business 

  • Advised property owners and managers on the advantages of vacation rental 
  • Coordinated host multiple recruitment seminars 
Managed accounts 
  • Strengthened relationships with property owners and managers, and shared insightful data which improved their business performance 
  • Worked closely with customer service team to resolve any issues with bookings, payments, complains etc. 
Established the brand 
  • Spoke at conferences about industry trends and current business models

HOTELQUICKLY ,11/2014 to 05/2016

The 1st last min booking application in Asia Pacific.


Taiwan Sales Manager

Expended Taiwan market 

  • Increased market shares and hotel partners 
  • Negotiated contracts with hotel partners to ensure the best rates and room availability 
Managed accounts
  • Monitored daily inventory availability, and ensure the best rate and allotments 
  • Supported hotel partners with any issues related to bookings, payment, rates, etc.   

YUCHING REAL ESTATE,12/2013 to 11/2014

Leading real estate industry in Taiwan


Commercial Real Estate Agent 

  • Found potential commercial properties in Ximending and Taipei Main Station areas. 
  • Advised clients on market conditions, prices, legal requirements and related matters 
  • Mediated negotiations between buyers and sellers. 

STAMFORD PLAZA MELBOURNE,04/2012 to 03/2013

Hotels and resorts in Australia and New Zealand


Food & Beverage Intern 


STORM CRM CONSULTING INC.,04/05/2004 to 05/2007

Customer relationship marketing in Taiwan and China. 


Customer Service Team Supervisor
  • Led the customer service team to operate loyalty program projects for Helena-Rubinstein, DHL, AnnaSui, 3M, Johnson & Johnson and L’Oréal 
  • Negotiated contracts with suppliers, managed the budget and controlled inventory 
  • Trained customer service team in the Shanghai branch. 

Education

CARRICK INSTITUTE OF EDUCATION,2011/09 to 2013/03

Melbourne, Australia

Advanced Diploma of Hospitality Management

PACIFIC STATE UNIVERSITY,2006/09 to 2007/06

L.A, U.S.A

Master of Business Administration


LUNGHWA UNIVERSITY OF SCIENCE AND TECHNOLOGY,2002/09 to 2006/06

Taoyuan, Taiwan

Bachelor of Business Administration