Based on my skills and experience and with my enthusiasm along with my dedication to providing excellent customer service. I am confident that I will make me a strong member of your company
二月 2019 - 七月 2019
● Handling other transactions, such as writing cashier checks or money orders, when necessary.
● Processing deposits, payments, and withdrawals.
● Resolving client queries and complaints.
● Recommending and explaining banking services and products to clients based on their needs.
● Fluency in Mandarin, English to communicate with the customer and give them out of expectation of the service
六月 2017 - 二月 2018
● Answer the telephone calls in the absence of supervisors or secretarial personnel.
● Help foreign teachers to check the office hours reservations and assist them to find the classroom.
● Responsible for doing basic maintenance on all office equipment and utilizing the equipment for faculty and students.
● Greet all students and guests while making sure all job tasks are completed before leaving.
● Receive, sort and distribute daily mail/deliveries
● Hosting the guest from another school and giving them a campus tour
八月 2016 - 九月 2016
● Assist students to fill in the student loan and explain the details of the product.
● Communicated and interacted with the customers.
● Dealing with complaints from customers.
● Sent faxes and mailed out important files.
● Developed familiarity with
different paperwork in order to be able to answer clientele uncertainties.
● Maintained a clean environment at all times.
2015 - 2019
2012 - 2015