CHRISTINE LIN

Product Manager | Growth Marketer Academy

June 2023 - Present 

• Utilize agile methodologies to drive product lifecycles and deliver incremental value

• Develop and maintain product roadmaps, setting the vision, goals, and release timeline

• Perform comprehensive market research to identify customer needs, market trends, and competitive landscapes, informing product strategies

• Apply UX principles to create intuitive and seamless user experiences for products

• Develop and optimize courses to meet learner and trainer expectations, ensuring content, structure, and delivery excellence

• Efficiently manage business partnerships, trainers, students, and teaching assistants, fostering smooth collaboration and successful outcomes

Senior Project Management Specialist  | Growth Marketer Academy

April 2022 - May 2023

• Increased NPS by 30% through cross-functional collaboration, resulting in the highest enrollment rate since the company's founding.

• Achieved a 100% customer service response rate within 24 hours, ensuring timely and effective resolution of customer inquiries and issues.

• Successfully planned and coordinated virtual and onsite events in Taiwan and Hong Kong, ensuring seamless execution and positive participant experience.

• Delivered high-quality virtual and onsite marketing courses as a host in Taiwan, engaging and inspiring participants to achieve their learning goals.

•  Developed and managed new courses and optimized existing ones, ensuring that course content, structure, and delivery met the needs and expectations of learners and trainers.

• Effectively coordinated and managed business partnerships, trainers, students, and teaching assistants, ensuring smooth collaboration and successful outcomes.

• Provided guidance and training to team members in product operations and course development, enhancing their skills and knowledge and fostering a culture of continuous learning and improvement.

• Supported the Product Manager in business development efforts, contributing to the identification of new opportunities and the expansion of the company's customer base and revenue

Executive Assistant of General Manager | Unitech New Energy Engineering Co., LTD

February 2020 - March 2022

• Contributed to offshore wind farm environmental impact assessment and monitoring projects, demonstrating knowledge of relevant regulations and standards and supporting project success.

• Served as the 24-hour onshore emergency contact person for the Greater Changhua offshore wind farm monitoring project, ensuring prompt and effective response to any issues or emergencies.

• Provided valuable support in the underwater noise monitoring and acoustic system equipment testing process, ensuring accurate data collection and analysis and contributing to project success.

• Effectively managed human resources and conducted quantitative analysis of manpower workload for all company projects, ensuring efficient resource allocation and optimal project outcomes.

• Successfully scheduled appointments and external meetings, demonstrating strong organizational and time management skills and ensuring smooth communication and coordination.

• Effectively managed and organized data and meeting records, ensuring accurate and accessible information for project planning and decision-making.

• Facilitated coordination and management of developers and subcontractors, fostering productive and collaborative relationships, and ensuring successful project outcomes.

• Effectively tracked and managed project progress, ensuring timely and efficient execution of tasks and activities and contributing to project success.

• Provided effective administrative management, demonstrating strong communication and problem-solving skills and supporting the smooth operation of the company.

Junior High School/ High School English Tutor

Junior High School Mathematics Tutor  

September 2016 - June 2019

• Developed and customized teaching materials for four individual junior high and high school students based on their unique learning needs and styles.

• Provided personalized guidance and support to each student in creating study plans and preparing for entrance exams.

• Instructed and assessed each student in the four essential English language skills: listening, speaking, reading, and writing.