Administrative Planning Assistant (Full time) 

Qianshan Construction Co., Ltd. 

2018/11~  

Marketing planning work, including do PPT ,order processing, and handle the assignments assigned by supervisors.

Ground staff (Full time)

EVA Airways Reservation Ticketing Center, Taiwan, Sept. 2014  - Mar. 2017

Made flight reservation, Provided check-in, luggage, and airport information, Handled customers' complaints and figure out efficient solutions for their problems, Trained new employees through OJT (a total of 8 people), Dealt with 82 passengers per day on the phone which reached high level of KPI. 

Research assistant (Part-time)

Department of Microbiology & Immunology, Taipei Ｍedical University, Taiwan, 

Nov. 2013 - Aug. 2014

Organized meetings, Performed financial bookkeeping, Prepared financial plans, Assisted the principal investigator of the laboratory in setting up a virtual platform for updating and sharing their project progress.

Customer service (Part-time)

Gjun Online English Company, 

Aug. 2013 - Dec. 2013

Managed reservations for experience curriculum, Instructed the customers how to use English learning system, Provided after-sales customer support and service.

English teaching assistant (Part-time)

Shilin Green Pasture English Cram School,  

Jul. 2011 - Sept. 2012

Assisted the teacher during the class, Conducted administrative paperwork, Prepared exam questions, Provided make-up class lessons.