Five years experience in the sales team of software Moldex3D, cooperating with R&D and IT to help our customer solve the technical issue of the software, collecting feedback from the customer and translating it to R&D, holding the marketing activities together with the marketing team to reach the sales target. 95% of the customers paid the maintenance each year, 30% of them ever bought more seats or new modules.
I am a proactive person and into challenges, able to work as a team player or independently, passionate about helping R&D to optimize our product.
New Taipei City, Taiwan [email protected]
This is an online program on Coursera provided by Google which takes around 250+ hours studying project management, including 3 side projects, 2 in Waterfalls and 1 in Agile.
Achieve more than 95% in the grade of all 6 courses, and finalize 3 practicing projects as a project manager in the courses.
Skills: Strategic Thinking, Change Management, Project Management, Stakeholder Management, Business Writing, Project Charter, Project Planning, Risk Management, Task Estimation, Procurement, Asana, Agile, SCRUM.
September 2016 - September 2019
Work together with the IT, RD, and third-party suppliers to help our key accounts utilize the software with the customized API function, which increases the customer’s software usage by 50%.
Lead the sales team with 2 team members and cooperate with R&D, IT, Marketing, and the local resellers in Europe to reach the sales target through customer service and sales campaigns.
October 2020 - Present
Customer Relationship Management
Data-Driven Decision Making