Cindy Zirkel

Customer Service Representative

I have 11 months bpo experience in customer service. I was trained to troubleshoot and familiarize the product to provide assistance to customers. I am highly motivated to gain more knowledge and skills for my career growth.

  Cordova, Cebu, Philippines

 

Work Experience

January 2020 - December 2020

Customer Service Representative

Concentrix

• Answer inbound calls and take live chats from customers.
• Updating customer's data in the system.
• Documenting all calls and chats handled.
• Providing the best customer experience by answering inquiries and solving problems.

Education

2018 - 2018

Cebu Institute of Technology University

Information Technology

2016 - 2018

University of Cebu

Accountancy and Business Management

Skills

   Communication Skills      Problem Solving      Customer Experience      Microsoft Office      Excel      Word      Google Drive      outlook      Learning      Committed      Work Under Pressure      Self Motivated   

Languages

   English — Intermediate   

Powered by CakeResumePowered by CakeResume