Cindy Zirkel

Customer Service Representative

I have 11 months bpo experience in customer service. I was trained to troubleshoot and familiarize the product to provide assistance to customers. I am highly motivated to gain more knowledge and skills for my career growth.

  Cordova, Cebu, Philippines


Work Experience

January 2020 - December 2020

Customer Service Representative


• Answer inbound calls and take live chats from customers.
• Updating customer's data in the system.
• Documenting all calls and chats handled.
• Providing the best customer experience by answering inquiries and solving problems.


2018 - 2018

Cebu Institute of Technology University

Information Technology

2016 - 2018

University of Cebu

Accountancy and Business Management


   Communication Skills      Problem Solving      Customer Experience      Microsoft Office      Excel      Word      Google Drive      outlook      Learning      Committed      Work Under Pressure      Self Motivated   


   English — Intermediate   

Powered by CakeResumePowered by CakeResume