I have 11 months bpo experience in customer service. I was trained to troubleshoot and familiarize the product to provide assistance to customers. I am highly motivated to gain more knowledge and skills for my career growth.
Cordova, Cebu, Philippines
January 2020 - December 2020
Customer Service Representative
• Answer inbound calls and take live chats from customers. • Updating customer's data in the system. • Documenting all calls and chats handled. • Providing the best customer experience by answering inquiries and solving problems.
2018 - 2018
Cebu Institute of Technology University
2016 - 2018
University of Cebu
Accountancy and Business Management
Communication Skills Problem Solving Customer Experience Microsoft Office Excel Word Google Drive outlook Learning Committed Work Under Pressure Self Motivated