Work Experience
January 2020 - December 2020
Customer Service Representative
Concentrix
• Answer inbound calls and take live chats from customers.
• Updating customer's data in the system.
• Documenting all calls and chats handled.
• Providing the best customer experience by answering inquiries and solving problems.
Education
2018 - 2018
Cebu Institute of Technology University
Information Technology
2016 - 2018
University of Cebu
Accountancy and Business Management
Skills
Communication Skills Problem Solving Customer Experience Microsoft Office Excel Word Google Drive outlook Learning Committed Work Under Pressure Self Motivated
Languages
English — Intermediate
