Cola Lu

Supply Chain Specialist

New Taipei, Banqiao District, New Taipei City, Taiwan

Omni-channel SCM specialist & PM with overall 4 years experience working at bicycle industry for both Armor manufacturing trading company and Decathlon sports retailer.

Coordinated between European customer needs and supply chain management. Engaged in multiple e-bike projects and bike parts & accessories procurement. Planned clients' production schedule for projects in China & Taiwan.

Cola, both a team player & leader, with a highly positive attitude and collaborative spirit who has the ability to work with others nicely in fluent written & verbal English and self-motivated with balanced time management, performing in an agile, fast-paced environment.

Committed to pedaling the planet forward by developing a better customer experience and innovating channel between clients and company through split-new marketing strategy.

Skill

Trading Experience

Supply chain management
Procurement procedure
E-bike project leading
Cross-industry alliance

Retail Experience

Store layouts
Marketing campaign strategy
Customer relationship management

Language

Chinese
English
German beginner
Indonesian freshman

工作經歷

Supply chain management specialist

• Armor manufacturing corp. 鐵甲工業股份有限公司

七月 2020 - Present

1.兩週內上手貿易系統，一個月內上手貿易業務流程，並因此獲得公司表揚。

2.擔任公司新人培訓輔導員，讓新人快速融入公司文化及系統操作。

3. 即時與國外採購聯繫回應顧客需求、提供適切的供應商以利爭取訂單。近2年來協助公司歐洲市場營業額增30% 電動車架＆零配件市場增70%

4. 領導電動自行車開發專案並協助公司優化ＳＯＰ流程，從客戶需求開發設計、供應商遴選、時程進度跟催，到品質監控。

5. 協助公司進行各家供應商的產品嚴選月刊籌備與規劃。

6. 產品客訴處理與應變（約30萬美金）

7. 在賣方市場較興盛時期，仍成功議價3-5%

8. 曾同步管理20家客戶，共經手4個電動自行車架＆ 5個避震及一般車架開發案

9.Cipollini x 高級訂製西服店異業合作行銷案

Omnichannel City bike sport leader/全渠道城市車運動經理人

• Decathlon Taiwan 台灣迪卡儂

十一月 2017 - 九月 2019

-帶領大台北3家門市5人團隊，運用OKR目標管理法，達成門市與大台北城市車運動的目標近90%。

Ex. Objective: Increase satisfaction of Decathlon city bike sport users in Taipei.

Key Results: 1) 85% attendance rate of Decathlon cycling event. 2) Weekly cyclists group discussion @Decathlon Taipei Line group 3) Increase online store click-rate on city bike section by 20%

-擔任部門HR relay人資招募培訓的角色，協助面試及帶領新人，讓新夥伴快速融入企業文化及上手工作。

-擔任迪卡儂北區的新系統培訓講師，指導北區5家門市使用公司導入的新app，優化日常工作流程。

-擔任公司認股機制的宣傳人，使員工認股計畫得以推行，實行率達95%