Colton Wirth
Program Manager | CAPM
Highly motivated program manager looking to transition to the crypto space. Equipped to identify and execute clear project objectives, discover innovative solutions, and wear many hats to help the business succeed.
Work Experience
Program Manager 2 • Oracle Analytics
Jun 2021 - Present
- Launched Incident Commander team to drive down customer incident mitigation time by 40%
- Implemented changes in our development lifecycle to reduce bug time to resolution by 25%
- Facilitated service health execution reviews with senior leadership
Program Manager 1 • Oracle Analytics
June 2020 - May 2021
- Coordinated with functional owners to automate our incident reporting
- Lead a migration effort to move the organization to a new communications tool
- Designed engagement model for internal teams building new products on top of Oracle Analytics
Program Manager Intern • Oracle Analytics
Mar 2020 - May 2020
- Established Incident Management basics by defining processes, KPIs, and roadmap to scale
- Introduced service health reporting to improve SLA attainment and measure KPI success
- Conducted Incident Management training on new processes and standard operating procedures
Education & Certifications
Menlo College
Finance & Marketing
Aug 2016 - May 2020
Certified Assistant Project Manager (CAPM)
Project Management Institute
Feb 2022
Technology Stack
Jira/Confluence Bitbucket SQL Tableau Oracle Analytics
