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客服專員
Job updated 10 months ago
Job Description
1.客服專線接聽及客服信箱信件回覆。
2.提供產品資訊及註冊資料流程協助。
3.一般或技術障礙申告協助。
4.客訴案件處理。
5.確保客服功能正常運作並持續改善提升。
6.需配合輪班及輪休。
Requirements
【其他條件】
1. 報表彙整與管理
2. 檔案管理之電腦化策略
3. 客訴案件處理
4. 產品介紹及解說銷售
5. 需配合輪班
早班上班時間: AM08:00-PM17:00
晚班上班時間: PM15:00-AM00:00
Interview process
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About us
2016年是台灣電子支付元年，除了銀行及金流業外，遊戲業者、電子商務和電信業者等紛紛積極投入電子支付領域，佈局電子支付、行動支付及跨境支付等各項服務，但卻忽略了好的使用者體驗才是支付的根本。現如今1177科技團隊發現了金流支付的創新突破點，支付平台應該是多元應用且簡單方便的，開啟創新思維打造整合支付、行銷、信託的全方位支付服務。
