Qualitative Researcher [TW]

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Job updated 8 months ago

Job Description

Responsibilities:

  • Design and implement qualitative research for live-streaming entertainment platforms
  • In-house position will develop a fast-turn system for moderating, analysis and reporting of group discussions and in-depth-interviews
  • Position will support internal product and marketing requests
  • Coordinate internal recruiting and scheduling of users and partner with external recruiting agencies as needed
  • Develop methods for understanding the motivations and needs of live-streaming performers and viewers
  • Assess user reactions to new product features
  • Translate findings into actionable insights and develop a template for regular weekly or bi-weekly qualitative testing as needed
  • Build relationships with marketing and product teams in oder to understand stakeholder needs
  • Work with UX and market research teams to enhance and supplement on-going research with outside agencies and vendors
  • Perform quality control on recruiting to ensure sample frame and respondent characteristics are appropriate for research questions
  • Develop written research reports and present the results of findings to key stakeholders
  • Manage outside vendors where necessary
  • Help build and maintain a world-class user research function

Requirements

Requirements:

  • Bachelor’s Degree in social sciences or related field
  • At least three years experience in qualitative research at an agency or research vendor
  • Hands-on experience moderating FGDs and IDIs, designing qualitative techniques, and reporting of results
  • Familiarity with principles and mechanisms for recruiting qualified respondents for product and marketing projects
  • Experience with mobile entertainment platforms, and an interest in live-streaming
  • Understanding of the domain expertise of partner teams such as engineering, product, design and marketing
  • Experience in qualitative research for creation of customer journey maps, personas, ethnography, usability tests, concept evaluations, value
    proposition and message testing, etc.
  • Position requires a high tolerance for ambiguity, and working across a very diverse group of stakeholders
  • For Japan: Fluent in Japanese and working proficiency in English
  • For Taiwan: Fluent in Mandarin, and working proficiency in English
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800,000 ~ 1,200,000 TWD / year
Optional Remote Work
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About us

17LIVE是個打破傳統、創造歷史,顛覆過往的共享直播串流社群娛樂平台!2015年我們從台灣出發,在互聯網狂潮下,17LIVE以即時互動,直播串流,AI、Machine Learning等技術,融合娛樂、遊戲、社群等多種商業模式於一身,站在巨大的歷史變動中,提供最佳體驗、流暢不中斷的個人頻道,顛覆傳統媒介,開創屬於自己的娛樂世界,讓所有人自由擁有對外發聲,找到同好,取得娛樂!現在我們已將業務和團隊擴展到全球,進駐到香港,日本,美國,中東,中國,印度,東南亞。並在全世界超過5,000萬個用戶,每日有上萬個小時的直播內容從17LIVE平台向全球傳播。

17LIVE 集團目前全球已有800 位以上的員工,身為一家跨國經營公司,我們的人才來自於世界各地,擁有各種不同的經歷與背景,一同乘上造夢的船,朝著相同方向努力邁進!隨著時代發展,我們串連電商購物、娛樂經紀、音訊直播等服務,發展出集團內其他子公司Wave音浪、OrderPally 全方位社群直播電商系統、HandsUP舉手購物,串連上下左右,以全方位服務社會。

相關職缺申請,請至:https://17live.bamboohr.com/jobs/


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