CS - HMI Global Support Center Engineer - Hsinchu

Job updated 2 months ago

Job Description

Introduction to the job

Do you look forward to challenging complex problems and driving the cutting-edge technology by collaborating with brilliant minds around the globe? If this is calling you, then you might be the right candidate for GSC (Global Support Center).

Role and responsibilities

  • (Remote / onsite) act as 3rd line technical support team, Global Support Center (GSC), to handle worldwide escalation issues of E-beam machines
  • (Remote / onsite) coordinate escalation process with related stakeholders to drive for timely and structural diagnostics
  • Contribute to quality technical documents including service procedures, escalation issue reports, and BKM
  • Collaborate with related stakeholders to take improvement measures as a post action of escalation diagnostics
  • Collaborate with related stakeholders to support NPI projects
  • Lead / support CS technical projects

Transfer knowledge within GSC / to CS through presentation session to help team skill up

Education and experience

You hold master degree in mechanical engineering, electrical engineering, physics or material science.


You possess either of the following both:

  • 2 years in Secondary Electron Microscope operation (SEM), having knowledge of electron optics, experience of SEM repairment is highly preferred; or
  • 2 years in motion control of wafer stage, having knowledge of mechanics / motion control of  wafer stage.

Having experience in technical support of semiconductor equipment is a plus, E-beam inspection or metrology tool is even preferred

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

  • Team spirit and good interpersonal relating and communication skill, even under stressful situation
  • Awareness of stakeholder management when interfacing with internal / external stakeholders

EOE AA M/F/Veteran/Disability

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No requirement for relevant working experience
Regular earnings reach NT$40,000
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Logo of ASML Taiwan 台灣艾司摩爾.

About us

Be part of progress.

We make machines that make chips; the hearts of the devices that keep us informed, entertained and safe. Devices that improve our quality of life and help to tackle the world’s toughest problems. We build some of the most amazing machines that you will ever see, and the software to run them. Never satisfied, we measure our performance in units that begin with pico or nano.

Whether you are a student or an experienced engineer, whether you want to design or build, work with customers or software code, we are looking for people like you to help us push technology further. Explore what we have to offer. If it sounds interesting, let’s stay in touch. If it sounds right for you, let’s talk about how you can be part of progress.


總部位於荷蘭的ASML (台灣艾司摩爾) 是全球最大晶片微影設備市場的翹楚,為半導體製造商提供微影設備及相關服務。全球十大半導體廠皆為ASML的客戶。ASML是一個國際化的企業,在微影設備市場的佔有率達80%以上,用於研發的支出以員工人均計算名列歐洲第二。2019年的全球銷售額逾118億歐元。36年來,ASML透過和客戶及供應商的緊密合作,搭配上高效能的營運流程,以及來自全球的優秀員工,逐步開創了我們在晶片微影領域的技術領先地位。ASML 致力成為全球主要半導體製造商之重要夥伴,協助其設計研發及整合高階系統,開發可用於各類資訊科技產品、行動通訊及物聯網相關產品的晶片。


Entry level
Regular earnings reach NT$40,000

Entry level
Regular earnings reach NT$40,000