Operations Specialist (Lifecycle Management) 平台營運專員

Updated 28 days agoManagement / Business » Project Manager
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Job Description

About the Role:

The key mandate of the Operations team is to unlock the next wave of growth for GOGOX with Food & Beverage, Grocery, Convenience Store, and Retail segments. In this role, you will plan and execute our customer acquisition/conversion/engagement/resurrection campaigns based on company strategy, optimize customer experience by improving communications during their journey, derive actionable insights from the data, and work effectively with cross-functional stakeholders including Marketing, Sales, and Data Team. This operations-driven role calls for a candidate who is analytical, excellent in execution, skilled at project management, passionate about what you do, and ready to roll up sleeves anytime. 

Key Roles and Responsibilities:

  • 營運流程優化及營運數據分析處理,熟悉A/B Testing者佳。
  • 營運專案的規劃及統籌,具專案管理經驗者佳。
  • 平台外送夥伴關係經營。
  • 透過出色的簡報及溝通技巧開發商機。
  • 探索以及開發潛在市場,帶動業務迅速成長。


Minimum Education Level:

  • 擁有大學或以上學歷,不限科系。
  • 具經濟學、心理學、社會科學、商管學系或MBA學經歷者優先面試

Minimum Years of Experience:

  • 在科技、商務解決方案或類似領域上擁有相關經驗。
  • 具新創、專案管理、管理顧問、行銷管理、CRM相關背景或工作經驗者優先面試。

Required Language Proficiency:

  • 流利國語及商務英語,或台語


  • 具備出色的人際溝通與簡報技巧。
  • 能夠透過電話、網絡和社群開發商機及管理社群。
  • 具備團隊合作精神。
  • 能夠適應節奏快速的工作環境。
  • Not afraid of getting hands dirty !

Key skills

  • 熟悉 Microsoft Office
  • 熟悉 Google Workspace,尤其需熟悉Google Spreadsheets 基本操作(含Pivot Tables)
  • 加分條件:熟悉SQL,或Python、R語言等數據分析語言

30K ~ 35K TWD/month
Partial Remote Work

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About us

GOGOX 於2013年成立,為亞洲第一個即時快遞物流平台,致力以創新科技提供多樣化的物流服務。公司擁有具競爭力及多元化的業務,涵蓋機車、貨車即時快遞服務、商家服務與量身訂製的企業物流方案。透過GOGOX App與系統,我們將個人及商業用戶與數以萬計的司機夥伴連結,解決各式各樣的貨運與物流需求,以快捷、高效及方便的物流服務為用戶帶來前所未有的物流體驗。GOGOX業務現已覆蓋亞洲超過300個城市,旗下司機夥伴超過800萬人。


Ken Liu

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