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Brand Technical Specialist – IBM Z Software

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Job updated about 1 month ago

Job Description

Introduction
We live in an era of remarkable change and opportunity. Businesses in every industry need a secure AI infused hybrid cloud platform to deliver insights and enriched customer experiences. IBM is at the forefront of leading that change and is currently seeking an IBM Z Hardware Brand Technical Specialist to lead and engage with our clients in their digital transformation journey with the most advanced computing platform – the IBM Z platform. IBM Z is the premier platform for mission-critical applications and provides the highest-level of data privacy, security, and resiliency for our clients computing infrastructure.

IBM Z Hardware Brand Technical Specialists are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. You understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions.

Your Role and Responsibilities
The IBM Z Software Brand Technical Specialist (BTS) provides technical sales support for the IBM Software/Hardware portfolio on the IBM Z platform. They work closely with the IBM Sales Specialists, Client Team Sales leaders and Account architects in identifying and progressing sales opportunities from identify and qualify stages to closing the sale, by removing all technical inhibitors.

Primary responsibilities include acting as a consultant for our customers, and in doing so removing the technical inhibitors to the sale. This is accomplished through the use of whiteboard/chalk talks, presentations, customized demonstrations, proof-of-technology sessions, proof-of-concept engagements, technical competitive analysis, and other technical activity required to help the customer understand how they can be successful using IBM zStack Software solutions.

Travel Required: Up to 20% or 1 day a week

Requirements

Key Responsibilities:

Use technical/business acumen to understand the client’s business requirements, technical requirements, and competitive landscape.
Work with the extended technical team and sales teams to deliver effective Demonstrations, Proof of Concept (POC), Proof of Technology (POT) events supporting the IBM Software portfolio on the IBM zStack.
Collaborate within the IBM Worldwide/Geography/Market teams, IBM and Business Partner teams to define, design, and detail the aspects of proposed solutions.
Actively engage with clients to develop trust and credibility by building confidence throughout the sales process, supporting technical escalations, delivering educational capability updates, and solving business problems to create an exceptional customer experience.
Work with IBM Business partners to supplement their existing skills, provide skills transfer to partners and market technical specialists and provide direction in engaging with IBM resources.

Required Technical and Professional Expertise
To be successful in this role, you will need:

  • Confidence to engage new customers and deliver an elevated experience.
  • Motivation to achieve sales, business objectives and high client satisfaction.
  • Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
  • Embrace curiosity and a growth mindset.


Preferred Technical and Professional Expertise
N/A

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No requirement for relevant working experience
40,000+ TWD / month
Optional Remote Work
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IBM Taiwan
Information Services
1001 - 5000 people

About us

IBM 台灣招募網站:https://ibm.com/jobs/tw


IBM 是全球領先的混合雲、人工智慧及企業服務的提供者,為全球超過 175 個國家的客戶服務,協助其從擁有的資料裡獲取商業洞察、簡化業務流程、降低成本,並取得產業競爭優勢。屬於金融服務、電信和健康醫療等關鍵基礎設施領域、近 3,800 家政府和企業機構,採用 IBM 混合雲平台和紅帽 OpenShift 解決方案,快速、高效、安全地實現企業數位轉型。IBM 在人工智慧、量子運算、產業導向的雲端運算解決方案和企業服務領域的突破性創新,為客戶提供開放和靈活的選擇。IBM 對企業誠信、透明治理、企業社會責任、多元與包容文化和服務精神的承諾,歷久彌新,是 IBM 業務發展的基礎。

IBM是全球唯一一家營運超過一世紀的科技公司。在全球致力於透過最先進與創新的技術,將智慧注入我們的日常生活,協助解決各行業的問題,帶給每一個人更好的生活。在台灣,我們將持續以IBM創新的技術、深厚的產業知識,提供客戶可信賴且安全的服務,協助企業加速探索與實現目前還未知的新服務、新商業模式、新形態,提高台灣企業整體的競爭力與價值。

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

IBM is a leading cloud platform and cognitive solutions company. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 employees serving clients in 170 countries. With Watson, the AI platform for business, powered by data, we are building industry-based solutions to real-world problems. For more than seven decades, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents. For more information, visit www.ibm.com.


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