Company Name: AGS Four Winds Taiwan

AGS Taiwan is a 100% subsidiary of the AGS Group, a world leader in international removals storage and relocation. With 142 locations in 96 countries, the AGS Group has one of the largest networks in the global mobility industry, assisting more than 85,000 families with their relocations every year. As a full-service provider, we provide relocation and removal service for our customers and their families, who reply on us to move them seamlessly across the world, door to door.

ISO-9001, LACMA and FIDI FAIM-PLUS-certified, we guarantee an internationally recognised high level of service and quality.

Key Responsibility

1. Receive initiations and conduct/ arrange pre move surveys

2. Overseeing moves from initial inquiry to the closing of the deal, providing moving quotes to clients and

invoicing for all removals (import, export, road, sea, air, office relocation project).

3. Ensuring all files are compliant with company guidelines and standards.

4. Entering data promptly and accurately into the company database system.

5. Resolving complaints and potential issues quickly and effectively, liaising with other managers when

necessary.

6. Develop strong working relationships within the team, and other relevant third parties (subcontractors,

suppliers etc.)

7. Ensure all documentation is received by relevant parities in a prompt manner.

8. Keeping all parties involved in the removals and moving process fully up to date of the progress at all

times to ensure customer satisfaction.

9. Producing all required document as necessary for import /export purposes

10. To handle inbound/outbound shipping rate requests

11. Business development work in international network and HR/procurement sectors

12. Deliver the destination service in Taiwan for newcomers

Requirement

(對國際事務、業務開發有興趣、英語聽說讀寫精通、良好的溝通技巧、積極學習態度、樂於幫助、

細心、對數字有概念、熟悉 excel, 熟稔進出口事務佳)

1. Previous experience within the shipping, forwarder, logistics, hospitality sector will be the plus

2. Excellent attention to detail

3. Ability to communicate with a wide variety of different people

4. Enthusiastic and adaptable attitude to work

5. Interested in international related matters

6. High level of professionalism at all times

7. Technologically proficient, familiarity with MS office software

8. Fluency in English

9. Good verbal and numerical reasoning