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Customer Support Technician 客戶支援設備助理工程師
Job Description
| Location: 任選(林口/新竹/台中/台南) You will • Performs standard Tier I procedures including wafer measurement. • Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. • Disassembles, cleans and rebuilds kits as part of kit management quality. • Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. • Able to diagnose and resolve basic technical problems. • Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. • Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations. • Complies with all safety procedures and consistently demonstrates safety as a value. What to expect • Bachelor's degree in engineering related(理工相關科系), 社會新鮮人 are welcome • lift at least10~20kg • work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves • sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time |
Requirements
You’ll need
• TOEIC above 400
About us
應用材料公司(Applied Materials, Inc.)是世界最大半導體及顯示器設備領導廠商，名列全球前五百大公司之一。成立於1967年，總部設於美國加州矽谷聖塔克拉拉 (Santa Clara)，在美國、歐洲、以色列、台灣以及新加坡等地設有技術研發與製造中心，>120個服務據點廣布於全球24個國家，員工人數超過33,000位。
台灣應用材料公司(Applied Materials Taiwan)為在台子公司，服務據點包括林口、新竹、台中、台南與高雄，獨一無二的設施為新竹的全球技術培訓中心(GTLC)、台南顯示器設備製造中心與研發實驗室，以及8吋半導體設備製造中心，位於桃園的亞洲設備零件物流中心， 發貨全亞洲客戶。
應用材料公司是提供材料工程解決方案的領導者，我們的設備用來製造幾近世界上每顆新式晶片與先進顯示器。我們以工業規模在原子層級進行材料改質的專業，協助客戶將可能轉化成真。 在應用材料公司，我們以創新實現更美好未來。
榮獲多項殊榮及客戶肯定：Fortune雜誌《全球最受推崇企業》、Forbes雜誌《全球最佳雇主》、BARRON’S評選《Most Sustainable Companies》、人權運動基金會評為《平等友好 LGBTQ 的最佳工作場所》、應材台南顯示器設備製造中心黃金級綠建築認證、台積優良供應商卓越表現獎《卓越技術合作》、聯電《傑出合作夥伴獎》、英特爾《首選優質供應商獎》；台灣應材榮獲天下雜誌《2023天下永續公民獎》、《2023天下人才永續獎》、《Best Workplaces in Taiwan™ 2023》、HR Asia《2021年亞洲最佳企業雇主獎》、國家人才發展獎、Best Workplaces in Taiwan加入認證單位Great Place to Work、台灣應材2023年榮獲天下雜誌《天下永續公民獎》、《天下人才永續獎》雙冠、多次獲文化部文馨獎等。
