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Software Technical Support Engineer 軟體工程師
職務内容
Responsibilities
- SW diagnostics and troubleshooting at customer site:
- Assist in analyze of SW issues being handled by SW group
- Troubleshoot SW issues using data from customer equipment
- Extract relevant data
- Perform beta/first in fab SW installations
- Assist/lead SW features production tests/alpha on-site/beta
- Upon customer / account SW request research to create detailed Specs and User stories
職務要件
- 1+ years experience of software support, Fab automation or hardware support with computing/SW capability on semiconductor equipment.
- Computing systems knowledge and capabilities especially with Microsoft Windows and computers or servers.
- Team player with excellent communication and collaboration skills.
- Experienced in IT computing/networking, semiconductor industry or matrix organization is a plus.
- Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
私たちについて
應用材料公司(Applied Materials, Inc.)是世界最大半導體及顯示器設備領導廠商，名列全球前五百大公司之一。成立於1967年，總部設於美國加州矽谷聖塔克拉拉 (Santa Clara)，在美國、歐洲、以色列、台灣以及新加坡等地設有技術研發與製造中心，>120個服務據點廣布於全球24個國家，員工人數超過33,000位。
台灣應用材料公司(Applied Materials Taiwan)為在台子公司，服務據點包括林口、新竹、台中、台南與高雄，獨一無二的設施為新竹的全球技術培訓中心(GTLC)、台南顯示器設備製造中心與研發實驗室，以及8吋半導體設備製造中心，位於桃園的亞洲設備零件物流中心， 發貨全亞洲客戶。
應用材料公司是提供材料工程解決方案的領導者，我們的設備用來製造幾近世界上每顆新式晶片與先進顯示器。我們以工業規模在原子層級進行材料改質的專業，協助客戶將可能轉化成真。 在應用材料公司，我們以創新實現更美好未來。
榮獲多項殊榮及客戶肯定：Fortune雜誌《全球最受推崇企業》、Forbes雜誌《全球最佳雇主》、BARRON’S評選《Most Sustainable Companies》、人權運動基金會評為《平等友好 LGBTQ 的最佳工作場所》、應材台南顯示器設備製造中心黃金級綠建築認證、台積優良供應商卓越表現獎《卓越技術合作》、聯電《傑出合作夥伴獎》、英特爾《首選優質供應商獎》；台灣應材榮獲天下雜誌《2023天下永續公民獎》、《2023天下人才永續獎》、《Best Workplaces in Taiwan™ 2023》、HR Asia《2021年亞洲最佳企業雇主獎》、國家人才發展獎、Best Workplaces in Taiwan加入認證單位Great Place to Work、台灣應材2023年榮獲天下雜誌《天下永續公民獎》、《天下人才永續獎》雙冠、多次獲文化部文馨獎等。
