Job Description

關於在AWS工作的一天,會是什麼情形?

每天進公司後先泡一杯咖啡,與同事打聲招呼。坐在電腦前連上你專屬的AWS 控制台,開始著手處理手上的 Case。

當客戶提出一些你覺得有趣的問題時,你開始與坐在周圍的同事在白板上討論。經過來回交互討論後,你有了一些解決問題的方案或想法。同時先前聯絡的國外資深工程師也在這時候回覆你,並且提供了許多佐證文件,應證了你們的觀點。接下來你與客戶在電話中討論這個 Case,並且擬定一些後續的計畫來處理和解決客戶部署時所遭遇的困境,讓客戶的部署計畫得以繼續執行。

此時,先前安排好的 Training 已經開始,會議室目前已經坐滿了同事。這次課程裡的內容,是如何整合多種 AWS 平台的服務成為解決特定問題的 Solution,是由西雅圖來的資深工程師親自授課。在課堂後的自由提問中,你聽到許多你從未想過的應用場景,而這些想法都是由各地的同事互相討論出來的結果。

就在課程快結束前,你接到一個緊急的 Case,客戶的生產環境發生立即性的問題,受到影響而造成服務中斷。你利用有限的時間內調查並且定位問題點,發現這個問題需要聯繫開發團隊進行修正。隨即以最快的速度通知主管與開發團隊,並且提出你已復現的證據協助他們改善了服務。

吃飯時,你與同事聊到這個 Case,同事也覺得你處理的效率與流程準確性值得在下一次的定期技術分享中拿出來討論。飯後閒暇之餘,你開啟了內部的技術資料庫,開始你自己的進修計畫,並且在雲端資源最充沛的環境中,你持續的學習並且成長。最後,你將你手上需要特別關注的 Case 移交給在國外準備的同事,結束你在 AWS 裡Work/Life Balance 的一天。

加入團隊之後,你將得到的成長機會

  • 在 AWS 眾多服務中,將有機會學習到任一種你想要培養的技術,讓你在喜歡的技術領域中佔有一席之地,屹立不搖
  • 定期的深度技術分享與國外培訓機會,我們每月也都有國外來的技術專家開課,並且有專屬的 Mentor 帶領你在你的領域中發光發熱
  • 當成長為獨當一面的技術專家後,你就得像先前指導你的 Mentor 們,飛到全球各地開班授課,與其他國家的專家技術交流
  • 身邊都是身手不凡的同事與主管,與他們共事培養你在不同面向的技能,發揮你獨特的特質,為團隊創造不一樣且卓越的成果
  • 與國外工程師和研發團隊來回對話是你的每天的 Routine job,接觸不同文化的人,與他們溝通,相互了解並且交流意見
  • 有機會直接面對各種產業的客戶與新創公司,了解他們所使用的 AWS 情境與考量,除了吸收到他們的 Domain Know How,你也與客戶建立信任關係。

關於在AWS工作的願景

  • 我們真實的在雲端上工作,放眼望去的是全球的格局與視野,身處在最新的技術前端。
  • 你會在這裡遇到來自各種大公司且經驗豐富的同事與主管,與他們共事並共享成就感。
  • 我們樂於接受批判性思考與建設性的意見,持續成長與提升能力。
  • 非常歡迎擁有探索新事物的熱情,且是個技術狂熱的高手的你來加入我們,我們等你!

對雲端平台有興趣有熱情的高手,請來與我們交流

技術狂!我們需要這樣的你來加入我們!

Amazon Web Services is the market leader and technology forerunner in Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will act as the "Cloud Ninja" across all the cloud products arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Are you a Technical geek with quirky thinking & obsessed with customer success; Do you prefer "getting your hands dirty" and solving challenging technical issues, then we would love to have you as part of our team. We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

Why AWS Support?
Follow-the-sun model with support sites in various locations globally: Better work-life balance for engineers in each site; Immense Career Growth opportunities with AWS in various other streams; Diverseness: Support engineers not only work on a broad spectrum of technical issues but will also

  • Coach/Mentor new hires
  • Develop and present training
  • Partner with development teams on complex issues
  • Participate in recruiting
  • Write tools/script to help the team
  • Work with leadership on process improvement or strategic initiatives.

Requirements

BASIC QUALIFICATIONS • Expert in PostgreSQL DB Engine with relative 4+yrs experience: • DB performance tuning and troubleshooting • Experienced setting up monitoring / alarming for production DB environments • Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak • ETL experience in managing data workflow jobs • Linux/Windows system administration fundamentals. • Good understanding of distributed computing environments • Good understanding on DNS, TCP/IP protocols. • Technology-related Bachelor’s degree or equivalent work experience • Excellent oral and written communication skills • Excellent troubleshooting skills with customer service experience / strong customer focus • Self-starter who is excited about learning new technologies on a regular basis PREFERRED QUALIFICATIONS • Experience with query analyzers and query tuning / slow query optimization etc. • Exposure to Virtualization (VMware, Xen, Hypervisor) • Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network • Monitoring / Troubleshooting tools • Experience in managing full application stacks from the OS up through custom applications

Salary

40K+ TWD/month

Share this Job

Please Sign in or Register to get your personal invite link.

About us

Amazon Web Services (AWS) 成立於2006年,透過美國、澳洲、巴西、中國、德國、愛爾蘭、日本等地,提供強大而功能完整的雲端基礎設施平台。其廣泛的服務包含運算、儲存、資料庫、分析、應用與部署服務。在全球 190 個國家快速成長的新創公司、大型企業、政府機構等超過 100 萬個客戶目前仰賴 AWS 的服務快速創新、降低 IT 成本以及擴張全球應用。 在台北的 AWS 技術部門,自2016年起便積極的在台北擴大整個團隊,目前都在等著積極、敢衝、有想法的你前來挑戰。 如需了解更多 AWS 相關資訊,請至網站 http://aws.amazon.com/tw

See more

Learn more

Team

Similar Jobs

資料庫管理師/DBA

KKday - Full-timeAssociate60K ~ 88K TWD/monthUpdated about 1 month ago

資料庫管理師DBA

禾豐網路科技有限公司 - Full-timeEntry level40K ~ 100K TWD/monthUpdated 3 months ago

MySQL DBA

街口電子支付股份有限公司 - Full-timeMid-Senior levelUpdated 6 months ago

DBA資料庫管理師

隆典實業股份有限公司 - Full-timeEntry level28K ~ 39K TWD/monthUpdated 10 months ago

CakeResume Job Search

Tens of thousands of jobs listings. Salary transparency. Accurate and instant search experience.

Other Popular Jobs at Amazon Web Services Taiwan Limited 台灣亞馬遜網路服務有限公司

Technology Jobs

Sr. Component Sourcing Engineer - Integrated Circuits

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Sr. Component Sourcing Engineer - Interconnects

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Sr. Component Sourcing Engineer - Passives

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Sr. Component Sourcing Engineer - Printed Circuit Boards

Full-timeAssociate40K+ TWD/monthUpdated about 6 hours ago

Data Scientist - Machine Learning - AWS Professional Services

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Technical/Developer Evangelist

Full-timeMid-Senior level40K+ TWD/monthUpdated 3 months ago

Security, Risk, and Compliance Consultant, AWS Professional Services

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Solutions Architect

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

(校園招聘)雲端技術支援工程師

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Technical Program Intern

Internship30K ~ 40K TWD/monthUpdated 4 months ago

Cloud Support Engineer - Networking Engineer

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Technical Trainer - Amazon Web Services

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Technical Training Program Manager

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Cloud Architect - Migration, AWS Professional Service

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Big Data/Machine Learning Architect

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

AWS 雲端技術支援工程師體驗營 (June 1st 2019)

Full-timeEntry level40K+ TWD/monthUpdated 4 months ago

Cloud Support Engineer - Linux Engineer

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Cloud Support Engineer – Big Data

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Cloud Support Engineer – Windows Infrastructure

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Cloud Support Engineer - Developer and Mobile Services

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Cloud Support Engineer - Deployment / DevOps

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Cloud Support Engineer – Storage & Content Delivery

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Marketing & Business Development Jobs

Business Development Intern

Full-time40K+ TWD/monthUpdated about 6 hours ago

Partner Development Manager, Consulting Partners, TW

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Program Manager, Partner BD Taiwan

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Senior Partner Development Manager, Consulting Partners, TW

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

Sr Partner Development Manager, Technology Partners, TW

Full-timeMid-Senior level40K+ TWD/monthUpdated about 6 hours ago

SAP Consultant, AWS Professional Services

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Inside BD Rep, Marketing Response Center of AWS

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Professional Service Advisory Consultant, Innovation

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Digital Marketing Manager

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Marketing Manager - Developer & Startup

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

BD Program Specialist

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Management Jobs

Global Commodity Manager - Computing Boards

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Global Commodity Manager - Mechanicals

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago

Component Supply Operations Manager

Full-timeMid-Senior level40K+ TWD/monthUpdated 4 months ago